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Hybrid: Sales Operations Specialist

Withings

Withings

Sales & Business Development, Operations
Boston, MA, USA
Posted on Saturday, October 7, 2023

About us:

Withings revolutionized connected health by launching the world's first Wi-Fi scale in 2009. Our

award-winning ecosystem includes beautifully designed, easy to use connected devices for

monitoring blood pressure, weight, activity, sleep, body temperature, and more.

Today, our products power a diverse and growing set of health programs, centered on disease

prevention and promoting healthy habits. From chronic condition management to remote patient

monitoring and clinical research, Withings has dedicated solutions that provide the richest array

of accurate, real-world data, thanks to our complete ecosystem of connected devices, data

connectivity options, and our remote patient monitoring platform.

Withings B2B is a very fast-growing division within Withings and we are looking for talented

individuals to help us build the future of healthcare.

About the role:

This role will involve you processing and handling orders, dealing with clients throughout the US

for the Business unit: Health Solutions.

You will support the sales team operations to support the overall objective of the business.

You will also identify opportunities for improvement in the sales operations and systems to ensure

greater efficiency.

You will collaborate cross-functionally with diverse global teams.

Responsibilities

 Order processing: SAP & Argos / Backend

 Daily coordination with our 3PL : transportation follow-up from pickup to final delivery

 Daily coordination with the CSM team: existing customers and new onboarding set

up

 Invoicing: invoices and credit memos

 Update and create procedures.

 Identify pain points and make suggestions to solve them.

 Complementary logistics operations such as return management

Requirements

 1-3 year’s experience in Logistics or Operations or Sales Adiministration

 Experience with SAP or other ERPs – MS Excel

 Ability to multi task and deal with internal & external parties

 Flexible and proactive, work autonomously in a fast paced environment

 Strong analytical and critical thinking abilities; insight and attention to detail

 Supply technical background is a plus, knowledge of data analytics is a plus too

 This position will be based in our Boston, MA office. You will be in the office on

Tuesday, Wednesday and Thursday.

As you're making the world a healthier place for others, we strive to make it a healthier place for you:

  • Health Care offerings, including options with no employee paid premiums
  • All employees receive One Medical and Talkspace memberships
  • 6% retirement plan match (401k)
  • Life insurance & disability options at no cost to you
  • Competitive Paid Time Off plans (vacation, sick & public holidays)
  • Family Leave (Maternity, Paternity)
  • Wellness and preventative care reimbursements
  • Daily lunch stipends
  • Employer funded HSAs
  • Healthcare & Dependent Care FSA
  • Employer funded commuter FSA
  • Bike-to-work benefit
  • Own and beta test all of our products
  • Flexible hybrid work

Equal Opportunity at Withings

At Withings, we know that diversity, equity and inclusivity are paramount to fostering innovation. We rely on the unique skill sets, life experiences and perspectives of each team member to accomplish our mission—creating technology that people love, to make better health part of everyday life.

Accommodations

If there is anything we can do to accommodate you to participate fully in the recruitment or interview process, please let us know by reaching at to US-HR@withings.com