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Accounting Specialist, Customer Collections



Accounting & Finance, Customer Service
Massachusetts, USA
Posted on Monday, May 13, 2024
Job Type

Accounting Specialists, Customer Collections work with our customers to collect outstanding invoices, research issues delaying payments both in-house and directly with customers, clearly document problems, and evaluate the actions needed to gain resolutions. As a member of the Accounting team, your job would involve:

  • Reviewing payments received and conducting research to resolve discrepancies with invoices or remittance information
  • Contacting customers to obtain status for paying invoices and clearly documenting outcomes in internal systems
  • Communicating with customer personnel to review payment procedures, discuss delays, and work out payment plans as necessary
  • Working with internal colleagues and internal systems to research and report issues
  • Communicating with higher level management both internally and externally to navigate timely resolutions
  • Bachelor's or associate degree with coursework in accounting preferred and/or 2-3 years of applicable work or military experience
  • General knowledge of accounting cycles and general ledger principles
  • Experience with Microsoft Excel and Google Spreadsheets
  • Ability to multi-task in a fast-paced environment
  • Strong analytical and problem solving skills with numerical aptitude
  • Ability to be proactive in recognizing potential issues
  • Exceptional written and verbal communication skills
  • Ability to work well independently and as part of a team
  • Ability to take the initiative to complete tasks with minimal supervision
  • Bilingual in Spanish and English is a plus

This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.