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Senior Director, Global Product Management

ZOLL Medical Corporation

ZOLL Medical Corporation

Product, Sales & Business Development
Chelmsford, MA, USA
Posted on Thursday, June 13, 2024
Resuscitation, ZOLLMED.com

At ZOLL, we're passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You’ll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!

Job Summary
The Senior Director, Global Product Management (GPM) provides leadership and direction to the Global Product Management team, which has global responsibility for the product lifecycle of all Resuscitation products. Leading a team of 8, this role is responsible for the global management of; AEDs, monitor/defibrillators, ventilators, IPR products, Mobilize Rescue Systems, and all accessories and software solutions related to each of these products. The GPM team Actively participates in the product development process, develops customer requirements, and proposes and prioritizes new product concepts. This team actively seeks customer feedback and presents the Voice of the Customer as it relates to our current and future products; benchmarks competition; stays fluent with state of the art in clinical practice; crafts impactful business models and presents work to senior leadership.

Essential Functions

  • Direct management of GPM team.

  • Manage budget and structure of team to ensure alignment with company goals and objectives.

  • Collaborate with global internal and external customers to understand market requirements for each region.

  • Provide expertise and guidance in particular product areas and guides development of product strategies to meet company performance goals.

  • Plan, organize, and coordinate assigned programs to ensure accomplishment of financial/budgetary goals and optimum allocation of resources.

  • Coordinate program planning to ensure identification of appropriate manufacturing schedules, goals, design criteria, costs, and similar considerations.

  • Lead cross-functional groups to ensure all major market segments are represented in VOC as well as launch planning.

  • Provide continuing product surveillance and management of established product to obtain financial objectives.

  • Interface with Research and Development in order to ensure close alignment with product development.

  • Collaborate with senior leaders across the organization to ensure that product development efforts are aligned with business objectives.

Required/Preferred Education and Experience

  • Bachelor's Degree (BA or BS) plus 10+ years related experience. required and

  • MBA or MS is desirable. preferred.

Knowledge, Skills and Abilities

  • History of managing multiple projects and multiple people.

  • A strong propensity to focus on internal and external customers.

  • A track record of customer-oriented, problem definition.

  • Demonstrated capacity for strategic thinking and planning.

  • Excellent written and verbal communication skills.

  • Technical or product development background.

  • Clinical background.

  • Proficient with common word processing, presentation, spreadsheet, and database programs.

Travel Requirements

  • 35% travel required

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.