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Director, Global Logistics and Distribution

ZOLL Medical Corporation

ZOLL Medical Corporation

Chelmsford, MA, USA
Posted on Wednesday, November 22, 2023
Resuscitation, ZOLLMED.com

At ZOLL, we're passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Resuscitation division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You’ll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!

Job Summary
The Director of Global Logistics and Distribution reports to the Global Director of planning and oversees company activities related to logistics and warehousing/distribution including shipping, receiving, put-away, pick/pack, returns and material transfers. This role is responsible for the accuracy and efficiency of distribution center operations and establishes policies and procedures which result in the maximization of sales through timely and accurate deliveries. This position is responsible for evaluating distribution network analysis and working with 3PL providers when and where required and reviewing their performance against defined KPI. This position is responsible for negotiating with and selecting, partnering, and reviewing performance with all global transportation providers. This position is responsible for identifying high potential individuals and mentoring and developing them to their highest potential.

Essential Functions

  • Manage a team of Distribution and Warehouse managers, across multiple sites, to achieve unparalleled internal and external customer satisfaction through the assurance of optimal quality, capacity, cost, accuracy, on-time delivery, safety, visual controls, and distribution center performance measures.

  • Collaborate with International regional logistics and operational leaders to be aligned with their initiatives and direction. Establish strategic distribution plans with regions.

  • Manage a Global Transportation manager and an International Logistics Manager

  • Partnering with ZOLL’s Sales, Sales administration, Materials Planning and Global Logistics functions, create a strong distribution center value stream by leading the process to eliminate operational barriers.

  • Establish, manage and support third party supplier relationships (3PLs)

  • Identify and incorporate warehouse and distribution center focused technological and automation enhancements that will contribute to speed, accuracy, greater throughput, and flexibility.

  • Drive continuous improvement to key indicators such as on time delivery, Shipment accuracy and labor force efficiency

  • Supervise, coach, train, mentor and develop a highly effective warehouse and logistics staff

  • Direct team to optimize the full sales order fulfillment cycle

  • Develop team to effectively handle and ensure resolution of warehouse related problems, incidents, or complaints. Handle escalation when required

  • Prepare and monitor both Transportation and Distribution budgets

  • Responsible for departmental audit readiness and for participating in internal and external quality audits

  • Responsible for root cause identification and development of corrective and preventative actions

  • Identify high potential individuals. Mentor and coach high potential individuals. Develop an incumbent to succeed this role

  • Develop and implement proper distribution center safety protocols

Required/Preferred Education and Experience

  • BS/BA preferred or

  • 10+ years of experience preferred

  • Oracle supply chain experience preferred and

  • 10+ years professional warehouse, distribution center and supply chain management experience within a business-to-business environment
    required and

  • 10+ years of experience leading, developing, mentoring, and engaging a high performing team
    required and

  • Experience managing third party suppliers (3PLs)
    required and

  • Experience negotiating and developing relationships with global transportation providers
    required and

  • Experience in identifying and implementing the right distribution automation solutions for supporting the continued growth of the business without relying on more people to fill the need

Knowledge, Skills and Abilities

  • Excellent organizational skills and proven ability to effectively prioritize initiatives to meet expectations

  • Demonstrated proficiency in Microsoft Office applications, particularly Excel

  • Expertise in Tableau or similar BI technology

  • Knowledge of business and management principles involved in strategic planning, effective resource allocation and leadership techniques

  • Excellent time management, organization, verbal, and written communication skills

  • Proven ability to identify problems of varying complexity and review related information to develop, evaluate and implement solutions

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.