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Global Sales Support Associate

ZOLL Medical Corporation

ZOLL Medical Corporation

Customer Service, Sales & Business Development
Chelmsford, MA, USA
Posted on Monday, November 13, 2023
Resuscitation, ZOLLMED.com

At ZOLL, we're passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Resuscitation division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You’ll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!

Job Type

Job Summary
We are seeking a highly motivated and detail-oriented individual to join our team as a Global Sales Operation Support Associate. As a Global Sales Operations Support Associate, you will play a crucial role in providing exceptional support to our global sales team, ensuring smooth operations, and contributing to the growth of our business. If you are passionate about the healthcare industry, possess excellent organizational and communication skills, and thrive in a fast-paced environment, we would love to hear from you.

Essential Functions

  • Collaborate with the global sales team to provide administrative and operational support in all aspects of the sales process.

  • Work closely with legal and contract teams to review complex sales contracts, ensuring compliance with company policies and legal requirements.

  • Liaise with various internal departments, such as regulatory affairs, marketing, and customer services, to ensure timely delivery and resolution of issues.

  • Conduct financial analysis and modeling to assess deal profitability, pricing strategies, and revenue recognition implications.

  • Create and maintain sales enablement content and resources, including sales playbooks for global sales strategy.

  • Provide guidance and support to the sales team on deal structuring, pricing strategies, and contract terms to maximize sales effectiveness.

  • Contribute to the development and implementation of sales strategies and processes.

Required/Preferred Education and Experience

  • Bachelor's Degree In business administration or a related field required

  • 2+ years of experience in deal management, sales operations, or a related role, preferably in the medical device industry

Knowledge, Skills and Abilities

  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously

  • Analytical mindset with the ability to measure the programs and make data-driven decisions

  • Excellent verbal and written communication skills, with the ability to effectively interact with internal teams and external customers

  • Highly organized with excellent attention to detail, able to manage multiple priorities in a fast-paced environment

  • Collaborative team player who can build relationships and work cross-functionally with various stakeholders

  • Process-oriented and knowledgeable of internal process control

Travel Requirements

  • 20% Occasional travel required

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Standing - Occasionally

  • Walking - Occasionally

  • Sitting - Constantly

  • Talking - Occasionally

  • Hearing - Occasionally

  • Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.