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Director, Global Trade Management

ZOLL Medical Corporation

ZOLL Medical Corporation

Chelmsford, MA, USA
Posted on Thursday, September 14, 2023
Resuscitation, ZOLLMED.com

At ZOLL, we're passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Resuscitation division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You’ll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!

Job Summary

The Director, Global Trade Management reports to Vice President, Operations and leads ZOLL's compliance activities for all international operations under senior management direction. Directs the development and implementation of processes, procedures, and systems to meet ZOLL's compliance activities and reporting requirements. Oversees the ZOLL's compliance risk management program to assess, prioritize and manage legal and regulatory compliance risks based on the standards of the Federal Sentencing Guidelines as related to the international operating units. Consults with and provides guidance and direction to the International Logistics team, Sourcing team, OM team, in all aspects of the ZOLL's compliance program. The Director will also provide leadership and direction to a team of other compliance workers.

Essential Functions

  • Oversees the timely and accurate entry and completion of all HTS codes for export, and import classification into/from the United States

  • Manages and informs the business stakeholders of all government actions/sanctions on both countries and individuals through restricted party and sanctioned territories screening.

  • Manage country of origin for all components and FG products

  • Ensure ZOLL’s compliance obligations for its products for both domestic and international supply chains is complete, accurate, and up-to-date. Work with our Business Partners, Freight Forwarders and brokers, 3PL partners, and carriers to ensure Trade Compliance is managed in ZOLL’s best interest.

  • Monitor all contractor work to ensure data accuracy for import/export transactions.

  • Monitor and advise business of all applicable FTA that ZOLL may participate in and leverage.

  • Monitor domestic and international government activity for emerging and/or changing laws, regulations that may impact ZOLL’s products or business. Collaborate with RA regarding the impact to ZOLL business.

  • Work with Finance to ensure ZOLL takes advantage of all duty drawback opportunities available.

  • Collaborates with multiple departments including Order Management, International Logistics, Legal, Regulatory, Quality, GPM, Marketing, Engineering, Sales Ops, and Finance on ensuring HTS codes, weights and dimensions of all components and FG products are made available and entered in the item master files.

  • Oversee activities of team and develops all compliance personnel.


Required/Preferred Education and Experience

  • Bachelor's Degree required

  • 7+ years professional experience within a business-to-business intensive environment required

  • 5+ years director experience or equivalent position preferred

  • Oracle Cloud GTM experience strongly preferred


Knowledge, Skills and Abilities

  • Excellent leadership and team management skills, with the ability to motivate and develop a diverse workforce.

  • Excellent organizational and time management skills and proven ability to effectively prioritize initiatives to meet expectations and deadlines in a fast-paced environment.

  • Demonstrated proficiency in Microsoft Office applications, particularly Excel.

  • Demonstrated proficiency in working with Oracle Cloud GTM module.

  • Excellent verbal and written communication skills

  • Proven ability to identify problems of varying complexity and review related information to develop, evaluate and implement solutions.

  • Keen attention to detail

  • Strong communication skills, and ability to provide information to a large audience of internal stakeholders.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Standing - Occasionally

  • Walking - Occasionally

  • Sitting - Frequently

  • Talking - Frequently

  • Hearing - Frequently

  • Repetitive Motions - Frequently


ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.