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Senior Oracle Business Systems Analyst - Order Management and Pricing

ZOLL Medical Corporation

ZOLL Medical Corporation

Chelmsford, MA, USA
Posted on Wednesday, August 2, 2023
Resuscitation, ZOLLMED.com

At ZOLL, we're passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Resuscitation division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You’ll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!

Job Summary:

The Senior Oracle Business Systems Analyst – Order Management and Pricing is a key member of ZOLL Applications team. The Sr. Business Systems Analyst works closely with business users globally in Sales, Marketing, Pricing, Customers Services to help define processes, implement Oracle solutions, provide applications trainings, and resolve production issues. This is a hands-on role for a global Oracle Cloud Implementation and existing Oracle 11i Production support.

Essential Functions:

  • Work Closely with Oracle Cloud Implementation consultants, business process owners to lead the Oracle Cloud implementation in Order Management, Shipping, Pricing, Quoting, and Contracting area. \

  • Lead and manage Oracle 11i enhancement projects in in Order Management, Shipping, Pricing, Quoting, and Contracting area.

  • Provide daily support for Oracle production issues.

  • Facilitate business process and systems analysis discussions, and translate findings into clearly defined Business Requirements and Functional Design.

  • Work with the developers in reviewing the Technical Design, validating and testing the development deliverables.

  • Participate in System Integration testing and User Acceptance testing with the business users to ensure a high quality in deliverables.

  • Research, design, configure, test, document and manage implementation of system changes.

  • Manage the impact of transaction changes and their effects across all business segments and locations involved.

  • Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and releases.

  • Provide expertise for IT projects and Oracle implementation support across ZOLL global Sites.

  • Provide technical support to Sales, Marketing, Customer Services, Pricing, and Shipping business users for various related tools and integrations.

  • Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences.

  • Provide cross-functional and cross-location Project Management Support for Process Improvement Projects.

  • Re-engineer existing business system processes to leverage the capabilities of the both the Oracle Cloud SAAS and other signature applications.

  • Document and provide Oracle Trainings to Business users.

Skills Requirements:

  • Minimum 2-year implementation experience in Oracle Cloud SAAS SCM and 12-years solid tech-functional experience in Oracle E-Business R12/11i implementation focusing on Order Management, Advanced Pricing, Contract Management, and Quoting; Experience in Configurator, Oracle CPQ, and SFDC quoting, Commerce Cloud will be a plus.

  • Experienced with B2B, B2C Commerce, and EDI Oracle Integrations.

  • Proven abilities in translating business needs into system solutions and driving the necessary changes to streamline processes.

  • Excellent functional and technical knowledge of Oracle Order management, Pricing, Quoting, and Shipping modules.

  • Extensive experience with global cross-functional teams in at least 5 full life-cycle Oracle
    Cloud SAAS, R12/11i implementations.

  • Proficient with project management skills and tools.

  • Familiar with Agile methodology, ITIL framework, and SDLC process.

  • Strong analytical and problem solving skills.

  • Effective team leader and team player.

  • Excellent communication and organizational skills.

Required/Preferred Education and Experience:

  • Bachelor degree in Computer Science or a related field is required.

    ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.