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Inside Sales Representative

ZOLL Medical Corporation

ZOLL Medical Corporation

Sales & Business Development
Chelmsford, MA, USA
Posted on Thursday, July 27, 2023
Resuscitation, ZOLLMED.com

At ZOLL, we're passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Resuscitation division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You’ll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!

Job Summary

The Program Management Specialist (PMS) is a key member of the inside sales team functioning as the primary point of contact for three key customer groups. The PMS will divide their time between managing relationships with distribution sales representatives, ZOLL Channel Partner Managers and the end user customers. This role entails high volume outbound calling activities, training and sales webinars and end user sales facilitation. The PMS focuses on lead generation, lead qualification and in many cases offering the technical expertise needed to close a sale.

Essential Functions

  • Identify and qualify opportunities from lead generation activities, inbound product enquiries and outbound calling initiatives.
  • Identify and develop key contacts within distribution and end user customer accounts
  • Identify and assist with establishing new distribution partners
  • Collaborate with client services to create a seamless holistic customer service environment
  • Support distribution by generating and analyzing reports and data


Required/Preferred Education and Experience

  • BA/BS
    Required or
  • Comparable work experience Required
  • Prior Sales Training Required and
  • Inside Sales Training Required and
  • Minimum two years of inside sales, lead development or outbound call center experience Required and
  • Prior experience with CRM like HubSpot a plus Required and
  • Account management or distribution experience Preferred


Knowledge, Skills and Abilities

  • Basic office computer skills required, proficiency in learning new software preferred
  • High level of integrity and work ethic required
  • Excellent communication, writing and phone skills required
  • Time and task management skills required
  • Energetic and competitive nature a major plus


ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.