Opportunity is here


Software Quality Assurance Engineer II, Connectivity



Quality Assurance
Boston, MA, USA
Posted on Tuesday, April 30, 2024
At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
As a Quality Assurance Engineer, you will be responsible for designing and executing on a testing strategy to validate device to app functionality end to end. You will also help automate our regression tests and contribute to our automated framework and our testing tools. You will need a high level of understanding of software development and different ways to test components in a range of scenarios. You will work closely with the development team to ensure that our products are thoroughly tested and meet the highest quality standards. You will also be responsible for analyzing test results, identifying and reporting issues, maintaining tests and driving continuous improvements in our testing processes.
This role reports to the QA Manager.


  • Participate in our agile/scrum development process and provide a QA level of effort for our Epics and Stories
  • Work closely with development and product management to understand the user requirements and design test plans for individual feature of software as well as for the larger systems
  • Communicate with different teams, such as design and product, to understand the expectations and test from user’s point of view to provide feedback
  • Create test cases and test scripts based on software requirements and ensure the product meet high quality standards for end users
  • Perform regression testing and automated testing execution to proactively address potential quality issues before they reach users
  • Conduct root cause analysis of identified bugs, providing sufficient detail to the development team to help understand, prioritize, replicate, and resolve issues
  • Collaborate with cross functional teams to ensure how to deliver software on time and with quality
  • Identify and prepare test data for executing test scenarios and procedures
  • Assist with automation testing framework building for our wearable devices and mobile applications
  • Able to provide concise and clear test reports driving towards product quality improvements


  • Extensive quality assurance experience in both automation and manual testing
  • Experience in designing and executing test cases
  • Strong programming skills in at least one of the following languages: Java, Python, or similar languages
  • Excellent communication and documentation skills
  • Experience solving for the challenges of data-driven applications
  • Experience testing mobile applications on both Android and iOS platforms
  • Experience with JIRA issue management system (or equivalent.)
  • Demonstrated ability to work with individual contributors, vendors, and cross-functional teams
  • Be creative and eager to learn new technologies to help enhance testing


  • Experience with test automation frameworks such as Appium, Selenium, or Robot Framework
  • Experience in extensive testing of Wi-Fi, Bluetooth/BLE, TCP/IP Networking software
Find out more about us: "WHOOP Software Principles"
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility