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Director of Strategic Accounts

VideaHealth

VideaHealth

Sales & Business Development
Boston, MA, USA
Posted on Mar 6, 2026

Location

NYC/Boston/Remote

Employment Type

Full time

Location Type

Hybrid

Department

Customer SuccessAccount Management

Compensation

  • $170K – $215K • Offers Equity • Offers Bonus

Less complexity. More dentistry. More impact.

At Videa, we help dental clinicians deliver better care to millions of patients through AI.

Oral health is health. Dentists are protectors of societal wellness. We build technology that enhances the moment of care, amplifies clinical expertise, and makes proactive oral healthcare the norm.

Thousands of clinicians rely on Videa every day. Your work here will be reflected in real practice, improving real patient outcomes. If you want to build something that matters, keep reading.

The Role

We are looking for a Director, Strategic Accounts who wants to build and ship meaningful work.

The Director, Strategic Accounts will own the end-to-end strategic management of VideaHealth's two largest enterprise customers. This leader will operate as a trusted advisor to C-suite and VP-level stakeholders, architect long-term AI adoption strategies, drive expansion across hundreds of practices, and ensure both commercial and clinical success. This is a high-visibility, high-impact role responsible for shaping the future of AI adoption at scale within the nation’s largest DSOs.

This is not a maintenance role. It is a builder role. You will work alongside engineers, clinicians, operators, and AI scientists to solve practical problems for dental teams on the ground. You will help create the platform that replaces the patchwork of disconnected tools.

Key Responsibilities

  • Executive Relationship Ownership: Own C-suite and senior stakeholder relationships, leading steering committees, ROI analyses, and long-term strategic roadmap discussions

  • Strategic Account Leadership & Growth: Develop multi-year account strategies, driving AI adoption, expansion opportunities, and commercial growth while owning revenue targets, renewals, and forecasting with precision

  • AI Transformation & Use-Case Development: Partner with product and clinical teams to co-develop and scale AI use cases, translating enterprise feedback into roadmap direction and broader organizational adoption

  • Cross-Functional Leadership & Program Execution: Lead cross-functional collaboration to ensure seamless onboarding, issue resolution, and practice activation, establishing governance models that ensure consistent performance at scale

  • Industry & Competitive Expertise: Act as a strategic advisor on AI and workflow transformation, representing VideaHealth with executives and at key industry events to reinforce our market leadership

What You Bring:

  • 10+ years experience in enterprise account leadership, strategic partnerships, consulting, or large-scale customer management, ideally in AI, health tech, SaaS, or clinical transformation

  • Experience successfully managing enterprise accounts with complex multi-stakeholder environments, ideally DSOs or healthcare systems

  • Are comfortable owning C-suite relationships and navigating high-stakes executive discussions

  • Experience leading large commercial negotiations, multi-year contract cycles, or enterprise rollouts

  • A blend of strategic vision and execution discipline, thriving in roles where you both set the direction and roll up your sleeves

  • Communicate with exceptional clarity and influence, with strong financial, analytical, and operational acumen

  • Experience building structure, process, and enablement programs in high-growth environments

  • A bias toward action

  • Comfort in a fast-moving, evolving environment

  • A focus on practical simplicity, not unnecessary complexity

  • An ownership mindset

Bonus Points For:

• Experience in healthcare, dental, AI, or regulated environments
• Experience in high-growth or startup environments

What It Is Like to Work Here

We win and lose together as one team. Collaboration is not a buzzword here. We share context early, ask for input, and step in to help when someone is stuck.

We hold a high bar, but we stay grounded. We move fast, learn as we go, and stay focused on what matters most for clinicians and patients.

What We Offer

  • Competitive compensation and meaningful equity

  • Unlimited PTO

  • 100 percent company-paid dental and vision coverage

  • Generous medical contributions

  • The opportunity to work on AI that is actually used every day

  • A team of thoughtful, driven people who genuinely care

Do Not Meet Every Requirement?

Apply anyway.

We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.

Equal Opportunity

Videa is committed to building an equitable, inclusive, and supportive workplace. Diverse teams build better products and better healthcare. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We have raised more than $67 million from world-class investors, including Threshold Ventures, Spark Capital, Zetta Venture, and Pillar VC, as well as leaders such as Frederic Kerrest, co-founder of Okta. Our work has been featured in TechCrunch and The Wall Street Journal.

If you want to join a breakthrough health technology company and accelerate its impact, we encourage you to apply.

Compensation Range: $170K - $215K