Opportunity is here


Associate Product Software Engineer



Software Engineering, Product
Waltham, MA, USA
Posted on Thursday, August 31, 2023

Do you want to use your skills and talent within an inclusive organization to make a meaningful impact on healthcare? Wolters Kluwer Health is a fast-growing and innovation-driven healthcare information technology organization working on the front lines of clinical care. Our talented team of clinicians, technologists, and product visionaries collaborate to provide advanced solutions that tackle some of the most challenging problems in our healthcare system.

This is an exciting opportunity to join our team in the role of Associate Product Software Engineer. You will begin your career in a diverse Engineering team that will give you a fast-paced and varied opportunity to contribute, learn best practices, and quickly appreciate the many opportunities and directions for software engineering.

You will immediately get exposure to a variety of our products, development teams, tools, and processes. You will gain experience in at least several disciplines, among them: front-end development, back-end development, full stack development, API development, mobile, data analysis, automated testing, and DevOps. The Associate Product Software Engineer will gain an understanding of our products by supporting and troubleshooting the applications and participating in the creation of new functionality.

Essential Duties and responsibilities


  • Collaborate with developers, testers, and other team members to gain a comprehensive understanding of new and existing products and features
  • Maintain, enhance, and extend customer facing applications, business functionality, test automation suites, or DevOps tools
  • Leverage your self-starter instincts and capabilities to discover opportunities to contribute to development activities.
  • Recognize patterns of issues and potential root causes, and advocate for investigation and/or holistic fixes
  • Triage, troubleshoot, quantify, and resolve Level 3 incidents and work with the Customer Support, Development, Project Management, and Product Management organizations.
  • Examine operational activities and technology debt scenarios that would benefit from new ideas or automation to reduce toil that results in inefficiency and errors. Advocate for approaches that drive quality and productivity
  • Operate within an Agile/Scrum environment.
  • Remain current with evolving industry trends and technologies in software development

Experience & Characteristics:

  • Technical creativity
  • Committed, engaged, self-motivated, decisive, adaptable
  • Strong analytical and debugging skills, with strong attention to detail
  • Strong collaboration skills and desire to work in a highly collaborative environment
  • Effective interpersonal and communication skills (written, verbal and listening), with an ability to build positive working relationships
  • Good judgment, strong problem-solving and decision-making skills, and a finely tuned balance of technical purity and pragmatism.
  • Proficiency in at least one programming language or technology, including but not limited to:
  • Java, Javascript, C#, .NET, python, PHP,
  • Exposure to technologies such as: HTML, CSS, Objective-C, OOD, Docker, JSON, REST APIs, MongoDB, AngularJS, ExpressJS, NodeJS, React
  • Experience with Relational Databases and SQL and Big Data technologies: Hadoop, Spark, R, NoSQL is a plus
  • Experience with SDLC tools like Jira, GIT, Eclipse, IntelliJ, Maven, Gradle is a plus
  • Experience with API design and REST principles is a plus