Job Title

Digital Program Director - Website Strategy (Cambridge, MA)

Job Description

The Digital Program Director will spearhead and drive website strategy across B2B Health Systems businesses globally, as part of the Digital Center of Excellence. This role emphasizes the Website as a crucial digital touchpoint and aims to ensure an optimal end-to-end customer journey is delivered, extending to owned properties such as customer portals. Your leadership will shape the creation and delivery of global website projects, aligning with the company's strategic vision. You will take charge of the program plan and integrated roadmap. The Digital Program Director ensures clear communication with stakeholders and leadership, strategic alignment, and effective execution.

Your role:

• Lead 3- to 5-year website strategy planning with a clear North Star and prioritized roadmap. Develop comprehensive digital web strategies to meet business and regional objectives and customer needs.
• Establish subject matter expertise and thought leadership in B2B web experiences, championing an ideal customer journey. Share standards and best practices organization-wide.
• Collaborate with partners across businesses, regions, Martech, Experience Design, Web Operations, and Campaign Activation to identify and deliver new website capabilities.
• Manage the overall program and project planning, including changes, risks, issues, budget, and deliverables, ensuring the multimillion-dollar program meets its objectives on time, within scope, and budget.
• Define and optimize website-related processes, ensuring they are properly deployed to businesses and regions.

You're the right fit if:

• You have a Bachelor’s degree in a related field, MBA preferred.
• You bring 7+ years of experience in creating website strategy and managing projects/programs for complex global organizations.
• Your skills include strategic digital planning, senior stakeholder management, high-visibility project management, website management (B2B preferred), continuous improvement of websites, independent work style, multi-tasking across projects, and strong communication.
• You thrive on collaborating with colleagues and stakeholders to shape innovative solutions and have the ability to guide cross-functional teams to execution.
• You cultivate innovation, drive digital and agile transformation, and act as a role model with customer focus, quality, integrity, teamwork, ownership, and continuous improvement.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Cambridge, MA.

How we work at Philips

Our newly adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.​

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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.