Opportunity is here


Sales Operations Change Management Lead (Hybrid: Nashville, TN or Cambridge, MA)



Sales & Business Development, Operations
Posted on Friday, June 14, 2024

Job Title

Sales Operations Change Management Lead (Hybrid: Nashville, TN or Cambridge, MA)

Job Description

You are responsible for creating the identified change deliverables such as program adoption measurement, From-Tos, change adoption survey, approach to enable people managers, etc., for specific capabilities/releases – in line with the standard Philips change management methodology. In addition, you will be responsible for supporting the program and local teams to develop their competence in managing change & transition.

Your role:

  • Develop and implement change management strategies and plans, including stakeholder analysis, communication plans, and training programs. Conduct impact analyses, assess change readiness, and identify key stakeholders, while working collaboration with the program team, businesses / functions and other key stakeholders to execute the plan. Additionally, you will design, develop, deliver, and manage communication plans and materials, and ensure timely and effective communication of change initiatives across the organization.

  • Carry out the communications plan or work closely with the communications manager to keep the stakeholder heat map up to date and figure out what needs to be done. Create and oversee training programs to help employees learn and become proficient. Provide direct support to front-line managers and supervisors as they help their teams work through transitions. Engage with stakeholders to understand their needs and concerns. Build and maintain strong relationships at all levels of the organization to ensure change initiatives are supported. Track and report on issues and feedback to measure change management effectiveness.

  • To measure change management effectiveness, you will collect, track and report on issues, feedback and outcomes as well as identify and manage resistance and develop counterstrategies to mitigate risks. You will team-up with Deployment Managers to work with local teams to agree on deployment plans, while creating the change materials as part of the deployment toolkit to equip markets/business/functions. Additionally, you will develop the change management competencies for the program stakeholders by promoting the use of methodology, tools and providing guidance on best practice.

You're the right fit if:

  • You’ve acquired 6+ years of experience in change mgt, organizational design, transformation programs. Proven experience in change management, organizational development, or related fields.

  • Your skills include experience working on large-scale transformation programs. Additional experience in roles related to business strategy, program/project management, HR or communication related field with strong knowledge of change management principles, methodologies, and tools, paired with the ability to influence others and work with stakeholders at all levels; ability to move toward a common vision or goal.

  • You have a Bachelor’s degree in Business Administration, Organizational Development, or related field (Master’s degree preferred)

  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

  • You’re an effective communicator with the ability to influence and work with various stakeholders. An efficient multitasker who knows how to set priorities, you are a cooperative team member with the ability to manage several projects and establish priorities to meet goals while working across the organization to solve problems and discover solutions.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this hybrid position, you must reside in or within commuting distance to either Nashville, TN or Cambridge, MA.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.