Opportunity is here


Lead Investigator



Andover, MA, USA
Posted on Tuesday, November 14, 2023

Why Patients Need You

Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is flexible, innovative, and customer oriented. Whether you are involved in development, maintenance, compliance or analysis through research programs, your contribution will directly impact patients.

What You Will Achieve

The Andover Site Production Operations Team is looking for an individual to fill a Lead Investigator Position within the Investigations group. The Andover Site Investigation group is responsible for overseeing investigations for all GMP manufacturing suites in Andover, including both mammalian and bacterial based processes in support of commercial and clinical Drug Substance manufacture. The candidate will be responsible for performing thorough, detailed and timely investigations and generation of high quality and timely investigation reports. This position will report to the Investigations Team Manager.

How You Will Achieve It

The candidate will be responsible for performing thorough, detailed and timely investigations and for the generation of high-quality investigation reports.

The individual will be expected to develop collaborative relationships with the operations, laboratory, quality, and other supporting groups in order to facilitate investigations using continuous improvement techniques. The incumbent will be expected to have experience in the area of quality and compliance and a working knowledge of GMPs. Experience with and in depth understanding of cell culture and chromatography is highly desirable. The candidate will be expected to assist in continually defining and improving the philosophy tools for investigations to meet changing business needs.

Additional responsibilities and expectations include:

  • Have a fundamental understanding of the investigation process as it applies to manufacturing and laboratory issues
  • Have detailed understanding of the processes and systems involved in the manufacture of bio pharmaceuticals. Be able to use that knowledge to investigate process deviations and atypical results.
  • Ensure investigations are conducted with a strict adherence to appropriate quality and compliance standards
  • Ability to coordinate and facilitate meetings, lead conversations, and influence teams
  • Work under limited supervision, with the ability to problem solve, manage priorities, and make decisions independently.
  • Drive/contribute to the completion of complex projects and take responsibility for a portion of the team’s milestones/deliverables.
  • Exercise positive communication techniques to maintain relationships and gain consensus in group scenarios with multiple stakeholders.
  • Promote adherence to root cause analysis and human error reduction tools


Must Have

  • Applicant must have a High School Diploma (or Equivalent) and 8 years of relevant experience OR an associates degree with 6 years of experience OR a bachelors with at least 3 years of experience OR Masters with more than 1 year of experience.

Nice to Have

  • Demonstrated experience in a pharmaceutical/biological manufacturing and/or laboratory operations
  • Demonstrated technical background in a cGMP and Quality environment
  • Demonstrated experience in leading investigations and cross-functional project teams
  • Demonstrated experience with deviation management systems
  • Experience in applying lean six sigma principles and continuous improvement methodology


This position will require time in a production, warehouse or laboratory environment. Must be able to wear the appropriate PPE.


This position offers standard Monday - Friday on 1st shift schedule. Occasional travel may be required.

Work Location Assignment: Flexible


  • Last Date to Apply for Job: November 27, 2023
  • Referral Bonus Eligibility: YES
  • Eligible for Relocation Package: NO
The annual base salary for this position ranges from $75,700.00 to $126,300.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 10.0% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

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