Job Description

This is an exciting opportunity for someone looking to learn both the business processes and IT system capabilities to enable project and portfolio management across a global team. The SE Analyst will be responsible for executing the PMO Enablement strategy to ensure end stakeholders across the United States, Japan, and European Union can seamlessly utilize the Project & Portfolio Management (PPM) tool for daily activities and for business leaders to make agile decisions with real-time data. This position will report to the Global Business Analysis Manager and participate as an active member on the PPM business core team helping to support end users through training and education, ad hoc help sessions, and best practice sharing with the goal of improving overall data accuracy. This includes collaboration across various functions such as Regional Project Management Offices, Strategy & Portfolio Management, and Finance to ensure Project Managers are making timely updates and data is aligned through all business processes (Strategic Business Planning, Resource Analysis Process, Project Approval Board governance, Long Range Planning, Fiscal Year budgeting, etc.). The SE Analyst will also be responsible for working closely with Project and Portfolio Managers in the US and EU and will be required to be available to support users in those time zones. Additionally, this role will help train PPM core team members, System Analysts, business users (project managers, portfolio managers, resource managers, rPMOs, Strategy, Finance, executive leadership), etc. on new and/or modified system features as appropriate. The candidate must have excellent attention to detail and team management skills in order to communicate progress on deliverables. SE Analyst will support PPM stakeholders leverage the PPM Tool to achieve dynamic project & portfolio management as well as guide the rPMOs and PEOs to plan projects and improve project execution. This includes but is not limited to data accuracy validation, system user support, training and education, and training center maintenance.

Job Duties

• Execute cascaded PMO Enablement strategy to ensure that input and output tools are utilized effectively to quickly audit PPM data for accuracy and completeness in order for business leaders to make agile business decisions.
• Savvy understanding and SME in all PPM elements (inputs/outputs) to help with troubleshooting, customer support, and guidance.
• Execute prioritized demand pipeline based on fiscal year goals/objectives, PPM business core team requests, and ad hoc issues that require action.
• Collaborate with business partners to ensure business decisions at Strategic Business Planning (SBP), Resource Analysis Process (RAP), Project Approval Board (PAB), etc. are reflected back in PPM.
• Support Project Managers (PMs) prepare for gPAB and/or rPAB meetings by helping create board presentations leveraging the project cockpit report.
• Lead system audits (schedule, investment, resource, product list errors, etc.) and request data updates to stakeholders based on findings. Follow up with end users to close data gaps in a timely manner.
• Ensure historical information is accurate and lead effort to gather missing data if applicable.
• Work with rPMOs, Portfolio Managers and cross-functional managers to ensure resource pool data is accurate and staffing models are updated in timely manner per communicated timelines.
• Partner with Business Analyst to adapt system elements to improve end user experience.
• Conduct ad hoc reporting and analysis as requested.
• Assist with Quest ticketing system triage and define ways to improve the user experience.
• Create training content for new and existing use cases as well as onboarding materials by partnering with PPM business core team members for feedback.
• Help maintain the current PPM Training Portal.
• Serve as point of contact for business leaders to ensure PPM users are trained appropriately based on process needs (SBP, RAP, PAB, etc.) to support deliverables and general user training.
• Performs all other duties as assigned.

Job Qualifications

Required:

• Bachelor’s degree in engineering, Business, IT, Economics, Marketing, or similar relevant field.
• Master's degree in business administration, Technology Management, Information Systems or relevant field preferred.
• Minimum 2+ years of experience in project management, portfolio management, resource management, analytics, corporate strategy, enterprise application implementation, or related field preferred.
• Must have experience in using and/or implementing/maintaining a project & portfolio management tool.
• Medical device, pharma/biotech, life science, or similar regulated industry experience is a plus.
• Experience in working in a matrix organization with great collaboration skills in a multicultural or international environment.
• Ability to travel domestically and/or internationally up to 10%.

Preferred:

• Experience in using and/or implementing a PPM Tool such as Microsoft Project Web App, MS Project Online, Clarity, Primavera, Planview PPM, etc.
• Certification in Project Management Methodology (PMP, PMBOK, Agile, etc.) a plus.
• Advanced mastery of Microsoft Office (Excel, MS Project, PowerBI, PowerApps, Teams, SharePoint).
• Excellent analytical and complex problem-solving skills with proven expertise to deal constructively with problems that do not have clear solutions or outcomes.