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Market Development Manager, ESE

Olympus Medical Systems

Olympus Medical Systems

Sales & Business Development
Westborough, MA, USA
Posted on Thursday, June 27, 2024

Working Location: MASSACHUSETTS, WESTBOROUGH

Workplace Flexibility: Field

Are you looking for a company that cares about people’s lives and health, including yours? Let’s inspire healthier lives, together.

Olympus, a leading medical technology company, has focused on making people’s lives better for over 100 years.

Our Purpose is to make people’s lives healthier, safer, and more fulfilling.

Our Core Values are reflected in all we do: Integrity – Empathy – Agility – Unity – Long-Term View

We deliver on our purpose and our core values by staying True to Life.

**Please note: All correspondence will be sent from our Olympus domain (@Olympus.com). If you receive correspondence from an entity other than @Olympus.com, it is likely not legitimate.

Job Description

The Market Development Manager plays a key role in the ESE Business Unit, supporting strategic initiatives and building customer partnerships to drive solution, product, and market development. This role requires collaborating across functions to engage customers (physician, administrative, technical, and IT) in key projects, obtaining their insights to guide strategies, roadmaps, and product evaluation.


The role focuses on three primary areas:

  1. Customer Partnerships – Establish strong relationships with key customers to support strategy, solution/product development, and evaluate 3rd party partnership opportunities
  2. Co-Creation and Market Insight – Coordinate co-creation account engagement, gather market insights, and support Reference Center programs.
  3. Subject Matter Expertise- Serve as a GI Unit expert for the Solutions Team, advising and educating them on a variety of clinical and operational topics

Job Duties

  • Build and maintain network of KOLs, key customers, and societies to enable ESE strategy and project execution.
  • Lead global "Voice of the Expert" (VOE) and leverage own expert insights from time spent in GI endoscopy space to assist ESE BU in developing strategies that deliver profitable value to targeted markets
  • Collaborate with Solution Leads, Digital Enablement, Sales and Marketing, and Product Leads to share access and develop global physician experts and thought leaders aligning with current and future strategic directions
  • Lead and produce, in partnership with with GI and ET BU, meaningful and impactful advisory boards and customer engagements.
  • Build and lead societal engagements that support the strategic and business goals of the ESE BU.
  • Steward the identification, creation and engagement of Co-Creation sites and Excellence Centers to support product development and market development initiatives.
  • Maintain the global pulse of relative industry trends, competitors, technologies, and direction. Participate in the teams that will utilize Market Development recommendations to proceed with strategic decision making.
  • Work closely with R&D and Product Management to improve and deliver more value to our customers through product enhancements and potential new product introductions
  • Participate in conferences, exhibitions and trade association meetings; leverage these opportunities to bring educational awareness back to the broader organization, uncover new opportunities, and continue to foster long-standing HCP KOL relationships, while also representing the ESE organization.
  • Work with Global business units to develop and execute customer market development programs
  • Develop Centers of Excellence for training, technology, development and research
  • Exhibit mastery in delivering presentations to audiences in the medical and healthcare industry as well as providing training to internal and external personnel (e.g.: Olympus sales and marketing, physicians, nurses, C-suite, etc.)

Job Qualifications

Required:

  • Bachelor’s degree (BS) is required, preferably in a technical discipline. MS/MBA is highly preferred
  • Minimum of 6 years of professional medical device industry experience in the GI endoscopy space
  • Extensive customer facing experience required
  • Previous documented sales or marketing experience in the medical devices industry required; both preferred
  • Extensive knowledge of the currently evolving GI technology landscape required– adjacent technologies to the current Olympus EndoTherapy offering
  • 30% travel commitment (global)

Preferred:

  • New technology commercialization experience preferred
  • Prior Business Development experience preferred
  • Prior experience in working with luminary physicians at academic and tertiary care centers in multiple regions within the US is required; global reach is preferred
  • Excellent communication skills with all types (social, print, audio/visual) of media
  • Presentation skills in front of small and large groups with ability to adapt format and message based upon audience
  • Familiarity with MS Office, Lotus Notes and other ancillary software is essential
  • Ability to perform in-depth analysis, create an assessment with recommendation, and effectively communicate to influence decision-making
  • Expert-level ability to create presentation materials and develop a concise talk track tailored to a Business Leader audience – demonstration of this skill required in advance of hiring decision

Why join Olympus?

Here, people matter—our health, our happiness, and our lives.

  • Competitive salaries, annual bonus and 401(k)* with company match
  • Comprehensive Medical, Dental, Visions coverage effective on start date
  • 24/7 Employee Assistance Program
  • Free virtual live and on-demand wellness classes
  • Work-life balance supportive culture with hybrid and remote roles
  • 12 Paid Holidays
  • Educational Assistance
  • Parental Leave and Adoption Assistance
  • Volunteering and charitable donation match programs
  • Diversity & Inclusion Programs including Colleague Affinity Networks
  • On-Site Child Daycare, Café, Fitness Center**

*US Only

**Limited locations

We care about your health and financial well-being and offer the resources you need to feel vital, confident and ready for wherever life takes you. Learn more about our benefit offerings at https://www.olympusamerica.com/careers/benefits-perks.

The anticipated base pay range for this full-time position working at this location is $101,523.00 - $142,132.00 / year, plus potential for annual bonus (subject to plan eligibility and other requirements). Olympus considers a variety of factors when determining actual compensation for this position including: level of experience, working location, and relevant education and certifications.

About us:

Our Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce costs, and enhance the quality of life for patients and their safety.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com.

Olympus is dedicated to building a diverse, inclusive and authentic workplace

We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.

Let’s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Applicants with Disabilities: As a Federal Contractor, Olympus is committed to ensuring our hiring process is accessible to everyone. If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

Posting Notes: || United States (US) || Massachusetts (US-MA) || Westborough || Marketing