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Senior Engineer QARA Global External Audit Support

Olympus Medical Systems

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Customer Service

Westborough, MA, USA

Posted on Wednesday, January 24, 2024

Working Location: MASSACHUSETTS, WESTBOROUGH

Workplace Flexibility: Field

Are you looking for a company that cares about people’s lives and health, including yours? Let’s inspire healthier lives, together.

Olympus, a leading medical technology company, has focused on making people’s lives better for over 100 years.

Our Purpose is to make people’s lives healthier, safer, and more fulfilling.

Our Core Values are reflected in all we do: Integrity – Empathy – Agility – Unity – Long-Term View

We deliver on our purpose and our core values by staying True to Life.

Job Description

Provides support to ensure compliance of the Global Quality System with applicable regulatory requirements and the business strategy of the company. Represents Global QA&RA Compliance as a team member and leads/supports the development and implementation of the Global external audit process, programs, and activities specific to communications. Supports the development of global regulatory communication processes to include responses to external audits as well as routine information requests from regulatory agencies. Member of a Global Audit Support Function established as a dedicated team to implementing the Global External Audit Process, provides all Olympus sites support for external audits, improving outcomes and efficiencies. Supports compliance response communications (VAI, OAI etc.) with regulatory agencies as well as fulfilling routine requests for information with regulatory agencies such as RFAIs.

Job Duties

Responsible/supports the development and implementation of the Global external audit process, programs, and activities.
Participates in the development of process and procedure development/changes.
Responsible/supports for the development of external audit responses, facilitates completion, and delivery of responses to the US FDA, Notified Bodies, and other authorities as required. Supports the development and implementation of global audit response processes. · Provides support for completing and submitting regulatory compliance requests for information to the US FDA, Notified Bodies, and other authorities.
Supports the development and delivery of Global QA&RA organizational communications.
Responsible/supports the development and implementation of new monitoring and reporting tools that measure progress of external audit schedules and audit outcomes. Identifies, accesses, and analyses data that have impact on the company’s compliance to overall quality systems. Tracks, trends, and analyses external audit findings, corrective actions, and remediations. Make recommendations based on areas of highest compliance risk.
Supports the maintenance of the Olympus Site Compliance Risk Assessment.
Participant in Global External Audit Communities of Practice.
Apply sound, systematic problem-solving methodologies in identifying, prioritizing, communicating, and resolving quality issues.
Supports the development of innovative approaches to solve problems identiﬁed as part of the team. Assist in the implementation of Global QA&RA Compliance initiatives and programs throughout the Global organization.
Participates in the CAPA process as required as an assignee or project team member.

Job Qualifications

Required:

Bachelor’s degree in engineering discipline or equivalent
Minimum of 5 years related experience in medical device industry.
Requires background and familiarity with applicable regulatory requirements, including but not limited to U.S. FDA, EU MDD/MDR, ISO 13485, Health Canada, MHLW, ANVISA, and TGA.
Very strong risk/auditor skills – critical to evaluate remediation of issues and management’s action plans.
Direct experience in US FDA, Notified Body, and other International Regulatory Agency Audits. Experience with supporting sites with regulatory audits.
Experience writing, reviewing, and providing feedback on audit responses to regulatory authorities specifically FDA, is required. Experience with managing and submitting regulatory agency requests for compliance information is preferable.
Since this is a Global Role, the individual will be expected to schedule meetings that accommodate multiple time zones.
Domestic and international travel up to 40 % of the time should be expected.

Why join Olympus?

Here, people matter—our health, our happiness, and our lives.

Competitive salaries, annual bonus and 401(k)* with company match
Comprehensive Medical, Dental, Visions coverage effective on start date
24/7 Employee Assistance Program
Free virtual live and on-demand wellness classes
Work-life balance supportive culture with hybrid and remote roles
12 Paid Holidays
Educational Assistance
Parental Leave and Adoption Assistance
Volunteering and charitable donation match programs
Diversity & Inclusion Programs including Colleague Affinity Networks
On-Site Child Daycare, Café, Fitness Center**

*US Only

**Limited locations

We care about your health and financial well-being and offer the resources you need to feel vital, confident and ready for wherever life takes you. Learn more about our benefit offerings at https://www.olympusamerica.com/careers/benefits-perks.

The anticipated base pay range for this full-time position working at this location is $94,251.00 - $127,239.00 / year, plus potential for annual bonus (subject to plan eligibility and other requirements). Olympus considers a variety of factors when determining actual compensation for this position including: level of experience, working location, and relevant education and certifications.

About us:

Our Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce costs, and enhance the quality of life for patients and their safety.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com.

Olympus is dedicated to building a diverse, inclusive and authentic workplace

We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.

Let’s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Posting Notes: || United States (US) || Massachusetts (US-MA) || Westborough || Quality & Regulatory Affairs (QA/RA)