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Licensed Social Worker, Patient Resource Coordinator - Brownsville TX



Posted on Tuesday, January 30, 2024

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. McKesson Medical-Surgical provides medical-surgical supplies and equipment to physicians' offices, home care agencies, long-term care facilities and surgery centers. Our catalog includes more than 150,000 national brand products from bandages to exam tables, plus McKesson's own line of high-quality medical-surgical products. We're proud to be the only national distributor serving the entire continuum of healthcare.

Every single McKesson employee contributes to our mission—by joining McKesson Medical-Surgical you act as a catalyst in a chain of events that helps millions of people all over the globe. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. You’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

Join our team of leaders to begin a rewarding career.

Position Summary:

Under general supervision, the Patient Resource Coordinator provides remote generalist social work duties to include knowledge of and referrals to agencies and organizations offering emotional, physical, social, and financial services to patients and families. Works collaboratively with the Innovent team, as well as the Texas Oncology team.

Location: Our top candidate will be binlingual and located in Brownsville TX, have received their degree in Social Work and be licensed in Texas. This position is remote. However, it is necessary for the employee to live within the area/community of the patients they'll be supporting.

Key Responsibilities:

  • Provides information & helps coordinate access to resources and services for patients, families, and/or caregivers, making appropriate referrals as needed.

  • Completes patient forms when necessary (i.e. patient disability forms, indigent drug program, etc.).

  • May administer psychosocial needs assessments, distress and depression screens to patients and families, and then forward the assessments needing evaluation to the appropriate, identified clinicians.

  • Acts as a patient/family advocate in negotiating the health care system.

  • Relays identified patient and family needs to medical team members.

  • Documents all tasks in EMR accurately, appropriately, and timely.

  • Develops and maintains working relationships with community agencies, health care organizations, and other providers to promote a broad base of support for patients and families.

Minimum Requirement:

Typically, minimum 0-2 years of relevant experience. May have degree or equivalent.


  • Bachelor's degree in social work from a school or program accredited by the Council on Social Work Education (CSWE).

  • Appropriate Texas state licensure required

Critical Skills:

  • 0-2 years social work experience in a healthcare setting, oncology experience highly preferred

  • Bilingual - Spanish

  • Demonstrated knowledge of age-specific differences in the patient population that include late adolescence, adulthood, middle age, and the elderly (includes physiological, psychological, and developmental differences unique to each group)

  • Must be able to work remote and have dedicated space for workstation and highspeed internet in place

  • Must have audio and camera capabilities for meeting with patients and families

Working Conditions:

  • Remote – work from home / monthly onsite required meetings in Woodlands office unless out of region

  • Work schedule Mon – Fri, 40 hours/week

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please click here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$18.39 - $30.65

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

Current employees must apply through the internal career site.

Join us at McKesson!