The Training and Development Consultant is responsible for defining and creating the training approach for the Lumeon product, both internally and to customers. They will also be responsible for implementing a management training approach for Lumeon, documenting what will be included in quarterly management training. The Training & Development Consultant will report into our Director of Business Analysis and Transformation.

What You’ll Accomplish / Key Responsibilities:

• Create and conduct train-the-trainer sessions for internal and external use
• Create and deliver training materials for pathway implementations to clients, in both virtual and face-to-face settings
• Develop training collateral to effectively onboard a partner
• Document training requirements and tailor training materials and sessions accordingly based on internal or client needs
• Maintain and update a system accreditation program to certify staff and clients through e-learning platforms by using a variety of learning methodologies, techniques, concepts, learning tools & practices to ensure the maximum effectiveness of the learning
• Willingness to travel to US client sites, as needed (up to 20%)

What We’re Looking For / Essential Experience:

• 3+ years of experience developing training programs and rolling them out across an organization with e-learning platforms
• 3+ years of experience in instructional design, including developing course content and training materials, plus some experience in training a conceptual subject matter
• Must be comfortable with facilitation and have experience working in client-facing situations (both virtually and in-person)
• Delivery and tone in training sessions must exude confidence and excitement – strong energy and body language are vital
• Working knowledge of training delivery software is required
• Must exhibit strong technical awareness and be able to articulate a solution in both business and technical terms
• Should be able to help translate trainings into terms that are easily understood by clients
• Excellent communication skills, both written and verbal required
• Should be based in EST or CST and willing to cover UK hours occasionally

Preferred experience:

• Experience working in a healthcare setting
• Experience working in software development in a SaaS environment

• Healthcare plans
  • Company contribution rate: 80% for employee only or family plan
  • Monthly medical waiver allowance for those who opt out of our medical plan
• Flexible work environment
• Manager support for well-being
• Flexible PTO policy, plus 5 sick days
• Pre-tax commuting options
• 401(k) with 5% match
• Parental leave
  • 10 weeks of paid leave to recover from childbirth
  • 2 weeks of paid parental leave to bond with a new baby
• Life and AD&D insurance
• Employee assistance program
• Flexible Spending Account

Voluntary

• Supplemental life and AD&D insurance
• Legal assistance
• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance

Working Culture

• Working culture based on trust and collaboration