Associate Manager / Manager, Project Services - Laboratories (Remote - East Coast)
Boston, MA, USA
We are seeking experienced laboratory professionals to join the Project Services team at IQVIA Laboratories.
This role is 100% remote (Eastern Time business hours). We are hiring at multiple levels — candidates are aligned to the appropriate level based on experience.
Job Summary:
What You'll Be Doing:
- Manage assigned clinical trial laboratory projects from award through closeout, ensuring protocol requirements are understood and applied
- Lead study set-up activities including protocol and budget review, start-up meetings, and implementation of project and risk management plans
- Monitor timelines, deliverables, metrics, and budgets, including trend analysis, scope changes, and change orders
- Serve as the single point of contact for sponsors, leading client communications, meetings, and issue triage and escalation
- Drive timely, customer-focused problem solving and coordinate cross-functional resources to remove study obstacles
- Oversee development of protocol-specific laboratory instructional documents and maintenance of laboratory specifications
- Support proposal development, bid defense preparation, and development of sponsor or program-specific standards and procedures
- Capture lessons learned and support continuous improvement across projects and programs
What We Are Looking For:
- Bachelor's Degree in Life Sciences and/or related field preferred
- 3+ years of experience in a regulated laboratory environment
- 2+ years of experience managing projects (e.g., study setup, method validation or transfer, client programs) — a formal project management title is not required
- Demonstrated computer proficiency with Microsoft Office (Word, Excel, PowerPoint) and comparable company systems in a project delivery environment
The Knowledge, Skills and Abilities Needed for This Role:
- Strong interpersonal and client management skills, with the ability to interact effectively with sponsor stakeholders
- Experience with Lab Trial Management Systems (LTMS)
- Strong organizational skills with high accuracy and attention to detail while managing multiple priorities and deadlines
- Strong written and verbal communication skills with good command of English and clinical research terminology
- Ability to work effectively in a fast-paced, high-stress environment with a customer-focused mindset
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients
What We Offer You:
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role, when annualized, is $64,200.00 - $173,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.