Overview:

The Data Delivery Operations (Ops) Team provides consultative and operational support to the Digital Enablement CoE Agency Sales, Partner/Publisher, and IQVIA Media Operating System (OS) Platform Services team. This position executes complex healthcare professional (HCP) and direct-to-consumer (DTC) Data Requests (aka Audience Requests) involving pharmaceutical company target/match lists, IQVIA/3rd party claims data, and other advanced audience datasets. We are looking to add a Data Operations Specialist – Healthcare Digital Advertising to the team.

Job Description:

The Data Operations Specialist works with Client Services Account Managers/Sales Team and customers to get detailed data specifications.

• Manages data segmentation requests to determine the optimum data set for each client centered around HCP (Healthcare Professional) and DTC (Direct-to-Consumer) audience creation.

• Leverages knowledge of healthcare/pharma terminology Experience with Health Information Management or other healthcare billing/coding (e.g. ICD-10, CPT/HCPCS and NDC coding structures).

• Reviews published healthcare research around clinical diagnosing and prescribing behavior.

• Manages data preparation and workflow processes across internal and external teams

• Processes customer provided deliverables leveraging Excel and other data analytics tools.

• Verifies the accuracy and completeness of data deliverables (i.e. data counts/files or campaign dashboards) prior to release to the customer.

• Executes, QAs, and troubleshoots data distributions to client programmatic and social ad tech platforms.

• Analyzes data files and business intelligence dashboards.

• Assists in maintaining internal operations documentation and customer facing documentation.

Experience Requirements:

• Science based Degree (Preferably in Healthcare or Life Sciences).

• 2+ years of professional experience.

• Ability to perform in a high-volume, transactional environment.

• Interacting with Internal and External stakeholders, with a concentration on internal stakeholders.

• Operations based role, interacting with Account Managers, Go-To Market Teams and Direct Sales Reps.

• Responding to data requests with efficiency and accuracy, with the potential for quick turn-around time.

Relevant Skills:

• Advertising agency, marketing pharmaceutical, healthcare industry experience highly preferred.

• Exceedingly organized, extreme attention to detail and excellent communication skills.

• Data processing experience as well as excellent quantitative and analytical skills.

• Advanced Microsoft Excel skills.

• Experience with or ability to learn data intelligence platforms.

• Eager to learn – must have a curious mind and insatiable appetite for knowledge.

• Understand objectives and be able to work independently.

• Problem-solver - able to focus on and ask the right questions to troubleshoot a problem.

• Flexible personality – able to adapt to changing priorities

• Ability to work in fast-paced environment while demonstrating the ability to multi-task and keep multiple projects on-track.

Preferred Qualifications:

• Experience working with internal and external stakeholders.

• Experience using data transformation tools, like Alteryx.

• A general knowledge of digital advertising helpful but not required.

• Salesforce.com experience a plus.

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IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role, when annualized, is $74,100.00 - $185,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.