Job Title: Project Manager
Reports To: Vice President of Program Operations
The Project Manager works with the implementation team, client and senior leadership to successfully lead the planning and execution of new program implementations. The Project Manager is responsible for managing, tracking and communication delivery initiatives. Provides the implementation and management team with updates on project status, key milestones and identifies risks. Serves as single point of contact for client communication throughout the implementation.
The information contained herein is intended to be an accurate reflection of the duties and responsibilities of the individuals assigned to this position. They are not intended to be an exhaustive list of the skills and abilities required to do the job. AllCare Plus Pharmacy reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Responsible for interactions with cross functional teams to ensure all deliverables are being met Document project progress including implementation, timelines, and project course Effectively manage day to day operations of financial assistance counselors Standard operation procedures and workflow creation Examine data analytics for quarterly business reviews and program trends Onboarding of new and transition programs Creation of business rules documents Assist with data specifications with correlation to the CRM buildout Present on demand data to Executive Team as requested Establish and maintain effective working relationships with all company support departments Provide communication and follow up to ensure staff are fully informed of all new information related to products, procedures, customer needs and company related issues, changes or actions
Bachelor’s Degree or 2-5 years’ prior relevant work experience High regard for service, be very personable and compassionate Possess a good understanding of the Specialty Pharmacy industry and its integration with manufacturers and payors Ability to work in a fast paced, ever-changing environment Ability to provide strong leadership to cross functional teams while managing multiple projects
Additional Knowledge & Skills:
Understanding of project management methodology, techniques and tools
Business Skills and Knowledge
- General Management
Demonstrate analytic and problem solving skills, and understand the impact of individual
decisions on other parts of the organization and the environment.
- Financial management
Understanding of financial analysis, reimbursement techniques and strategies, and
financial outcome measures. Application of financial analysis and planning to achieve
- Human resource management
Understanding of the rights and protection of employees, effective workforce planning,
and performance management.
- Organizational dynamics and governance
An understanding of governance structures and the ability to foster trust and effectively
support governance systems and achieve organizational goals.
- Strategic planning and marketing
Setting organizational direction and strategies based on an understanding of the market
and market forces, and communicating an organization’s capabilities and strengths to
- Information management
An understanding of how technology can be used to promote managerial and clinical
efficiency and improve health care delivery. The ability to effectively manage
information resources and plan for future needs.
- Risk management
Knowledge of liability and compliance regulation, the ability to employ strategies to
mitigate risk, avoid malpractice and plan for disasters.
- Quality improvement
Application of techniques that continually improve the quality of care provided, patient
safety, organizational performance, and the financial health of the organization.
Knowledge of the Health Care Environment
- Health Care Systems and Organizations
Demonstrate an understanding of how the various components of the health care
system is organized and financed, and how they interact to deliver medical and health
- Health Care Personnel
Understand the professional roles, responsibilities, and values of the range of health
care professionals in order to foster effective relationships and promote an optimal care
- The Patient’s Perspective
Understand the patient experience, demonstrate a commitment to patients’ rights and
responsibilities, and ensure that the organization provides a safe environment for
patients and their families.
- The Community and the Environment
Monitor trends in the local and national environment to the delivery of care,
demonstrate a familiarity with the regulations impacting health care delivery, and
understand the impact of public policy decisions on cost, quality and access to care
Communication and Relationship Management
- Relationship Management
The ability to build and maintain relationships with internal as well as external
stakeholders that are anchored in trust and where decision-making is shared.
- Communication Skills
Be able to utilize verbal, written and presentation skills to communicate an
organization’s mission, vision, values and priorities to diverse audiences.
- Facilitation and Negotiation
The ability to move a group toward a conclusion, guiding the group collectively through
substantive discussion, compromise and consensus.
- Leadership Skills and Behavior
The ability to exercise appropriate leadership styles and behavior, employ critical
thinking skills, and advocate for the organization and its values in the community and
public policy arena.
- Organizational Climate and Culture
Foster a culture that values diversity, promotes teamwork, and engenders a
commitment to the purpose and values of the organization.
- Communicating Vision
Establish and communicate a compelling vision for the organization that guides strategy
formulation and direction.
- Managing Change
Be able to promote organizational development and continuous improvement, and use
systems thinking to enact change in complex organizations.
- Personal and Professional Accountability
Practice and advocate ethical decision-making and actions, promote patients’ rights and
responsibilities, effectively manage stress and personal resources, and act in accord with
professional roles and norms.
- Professional Development and Lifelong Learning
Participate in proactive career planning and continually update professional knowledge.
- Contributions to the Community and Profession
Mentor or coach others in the workplace, provide service to the community that
improves community health status and standards of care, and adds to the professional
body of knowledge by teaching, research or other means.
AllCare Plus Pharmacy, Inc. is an Equal Opportunity Employer that complies with applicable state and local laws governing nondiscrimination in employment. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics.
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe
As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status