Opportunity is here


Developer Support Engineer



Software Engineering, Customer Service
Cambridge, MA, USA
Posted on Wednesday, November 15, 2023

InterSystems seeks candidates who are creative, motivated, and energetic problem solvers to join a group of experts supporting development, implementation, and operation of public and private healthcare database and integration projects, both in the U.S. and internationally.

These projects use InterSystems HealthShare family of products for storing, exchanging, and analyzing data to implement solutions for private and public hospitals and state-wide and country-wide healthcare networks.

As a member of a worldwide team, you will develop your technical and professional skills within an environment of teamwork, cooperation, and fun. You will help customers support their live/production and test systems.

You will have the opportunity to work with the world’s leading healthcare organizations.

At InterSystems you will:

* Contribute to a smart, cooperative, problem-solving team,

* Gain exposure to real-world applications.

* Be challenged to apply and develop your problem solving skills.

* Investigate and reproduce problems reported by customers; investigate and debug problems on customers' systems.

* Work with a broad range of proven and cutting-edge technologies, both proprietary and non-proprietary, in the areas of object-oriented programming, Web, databases, networking, storage, high availability, and performance; the technologies will include ObjectScript, SQL, HL7, IHE, FHIR, SOAP, XSLT, JSON, REST, JavaScript.

* Collaborate with other areas of the company responsible for Software Development, Quality Development, Product Management, and Sales Engineering.

*After becoming proficient in your role, participate in extended support coverage on a rotation basis.

A mentor will help you develop your technical and professional skills for a successful technical career. Your training may include classroom learning, online learning, and working on customer problems under the guidance of your mentor and colleagues.


* Solid understanding of computers, programming, and databases.

*After completing training for your role, you will be required to participate in extended support coverage on a rotational basis. This will require you to work occasional weekend or evening hours. This additional time would be compensated.

* Ability to figure things out and debug code written by others.

* Be organized and meticulous.

* Ability to communicate clearly in writing and verbally.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

About InterSystems

Established in 1978, InterSystems provides innovative data solutions for organizations with critical information needs in the healthcare, finance, and logistics sectors and beyond. Our cloud-first data platforms solve interoperability, speed, and scalability problems for organizations around the globe. InterSystems also develops and supports data management in hospitals through the world’s most proven electronic medical record, as well as unified care records for health systems and governments through a powerful suite of healthcare data integration solutions. The company is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit InterSystems.com.