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Jira Administrator

IntelyCare

IntelyCare

Administration
Quincy, MA, USA
Posted on Friday, July 21, 2023
Want to make an impact at a forward-thinking, innovative health-tech company?
At IntelyCare, purpose matters! We are improving the future of healthcare by revolutionizing the way nursing professionals work. We believe that when nursing professionals are content, patient care improves, and our healthcare systems flourish. Through our intuitive app and platform, nursing professionals gain the pay, freedom, and flexibility they deserve, while our client partners access nursing resources when and where needed.
At IntelyCare, we embody our core values. Driven by wonder, caring for each other, taking big swings, and believing that together we thrive!
Does this type of company sound like a good fit for you? There is more…
The Role: Jira Administrator
Performance Outcomes:
In the first 30 days you will:
- Gain an understanding of the Engineering group and the role we play within IntelyCare’s Jira ecosystem
- Get to know your team and the role that you can play to help your team be more successful
- Gain an understanding of what admin tools that we use today
- Gain an understanding of how we use data at IntelyCare (team level, PI (Program Increment), Portfolio, Initiative)
- Understand what success is for you at IntelyCare
- Start working on items in our Jira/Atlassian backlog (new fields, mod existing fields, workflows, reporting)
In the first 12 months you will:
- Execute various backlog items across Jira and additional tools that allow us to use data from multiple domains in conversations with scrum teams, management, and Sr. Leadership
- Start project managing small to medium projects within Jira
- Contribute to Delivery Services and help grow our team's brand and success within Engineering and IntelyCare
The Work:
- Gather requirements for business processes, and determine ways to optimize/improve JIRA/Confluence build and configure
- Provide application support for JIRA and Confluence to the company
- Understanding of JIRA APIs and webhooks
- Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation, and configuration of the plug-ins
- Utilizes design skills to define JIRA workflows and the related screen schemes for complex and high impact projects
- Implement custom xml-based JIRA gadgets
- Create JIRA projects, queries, and reports as required
- Ideal: working knowledge of Business Intelligence Tooling
Skills
- General Project Management
- Leadership
- Communication
- Problem-Solving
- Able to work in “the grey”
- Working knowledge of agile delivery (SDLC)
- Jira & Confluence Administration
- Understanding and usage of APIs
- Knowledge of DNS, Databases, Exchange and Active Directory, GitHub
- Understanding of Web Technologies (Cloud/Amazon Web Services, Jira, HTML, CSS, JavaScript, PHP, Java)
- Configuring & managing development & testing Jira/Confluence sandboxes
- Creates logic flow charts and process diagrams based on client need
- Familiar with other ALM apps such as Asana and Domo
- Advanced knowledge in supporting JIRA
Some of Our Many Perks
•Monthly health and wellness stipend
•Task Human App with 24/7 wellness coaches
•Complimentary beverages, snacks, and lunches catered twice a week
•Summer Fridays
•Flexible PTO
•Health, Dental and Vision benefits begin on day 1 of employment
•12 paid company holidays
•Commuter benefits
•Benefits Hub discount platform
•Opportunities for training and mentorship
Some of Our Many Perks
· Monthly health and wellness stipend
· Task Human App with 24/7 wellness coaches
· Complimentary beverages, snacks, and lunches catered twice a week
· Summer Fridays
· Flexible PTO
· Health, Dental and Vision benefits begin on day 1 of employment
· 12 paid company holidays
· Commuter benefits
· Benefits Hub discount platform
· Opportunities for training and mentorship
Some of Our Many Perks
· Monthly health and wellness stipend
· Task Human App with 24/7 wellness coaches
· Complimentary beverages, snacks, and lunches catered twice a week
· Summer Fridays
· Flexible PTO
· Health, Dental and Vision benefits begin on day 1 of employment
· 12 paid company holidays
· Commuter benefits
· Benefits Hub discount platform
· Opportunities for training and mentorship
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
IntelyCare requires team members to be fully vaccinated against COVID and provide proof of vaccination unless there is a qualified exemption.
Please be aware, qualified candidates will be contacted directly via email by an IntelyCare Talent Acquisition Partner, from an IntelyCare email address.