Job Description Summary

This role serves as Senior Service Product Manager to lead the clinical-focused service product strategies for medical imaging equipment. Be responsible for designing, optimizing, and launching clinical service offerings, leveraging existing resources to deliver high-value solutions for neurology, oncology, stroke, and other key imaging sub-fields. Drive customer value, clinical outcomes, and business growth.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

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Job Description

Primary Responsibilities

1. Develop and execute the clinical service product strategy for medical imaging equipment (neuro, oncology, stroke, etc.) in China, aligning with local market needs, customer pain points, and global business objectives.

2. Drive a cross-functional team (clinical, technical, sales, marketing) to research, design, and launch clinical service offerings—leveraging existing technical resources, clinical expertise, and service networks to create differentiated clinic service product.

3.Conduct in-depth market and customer research: analyze clinical workflow challenges, competitor offerings, and regulatory trends in the medical imaging industry to identify product gaps and innovation opportunities.

4. Define product requirements, value stories, and go-to-market plans for clinical service products; collaborate with sales and marketing teams to drive adoption and revenue growth.

5. Monitor product performance after NPI, gather customer feedback, and continuously optimize product features, pricing, and service models to enhance customer satisfaction and retention.

6. Build and maintain strong relationships with key stakeholders, including clinical KOLs, hospital administrators, and internal teams, to ensure product alignment with clinical practice and business goals.

Qualifications Required

1. Bachelor’s or Master’s degree in Medical Imaging and clinic or related fields; advanced degrees are preferred.

2. 8+ years of experience in medical equipment industry, with 5+ years in service product management, clinical solution development, or related roles.

3. Deep expertise in clinical imaging sub-fields (neuroimaging, oncology, stroke, etc.) and a solid understanding of clinical workflows, diagnostic needs, and healthcare regulatory requirements in China.

4. Proven track record of leading cross-functional teams to develop and launch clinical products, with demonstrable success in driving customer value and business growth.

5. Strong analytical and strategic thinking skills, with the ability to translate clinical and market insights into scalable service offerings.

6. Proficiency in both Mandarin and English (written and spoken).

Desired Characteristics:

• Strategic Capability: Strong ability to analyze market trends, customer needs, and competitive landscapes, with a proven track record of formulating and executing successful product strategies that drive revenue growth.
• Innovation Capability: Proven ability to drive product innovation, including identifying customer needs, proposing disruptive service concepts, or optimizing existing product models to help the product gain a first-mover advantage or break through market bottlenecks.
• Business Acumen: Strong financial literacy and understanding of GEHC’s service market monetization models, with a track record of improving product profit margins and scaling revenue through targeted strategies.
• Stakeholder Management: Exceptional cross-cultural communication and negotiation skills, with the ability to influence global headquarters, local business units, and clients to align on product goals and drive collaboration.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.