Business Support Specialist
GE Healthcare
Customer Service, Operations
Posted on Jul 11, 2025
Job Description Summary
The Business Support opportunity provides exposure to various business functions across GE HealthCare (GEHC). This role will support specific operations for GECH such as managing the Tool of Trade fleet of vehicles. In addition to managing the fleet this role will provide support with cross business activities such as facilities and administration support to the broader Leadership team.The primary responsibility of managing the fleet of company vehicles includes the administration of the fleet lifecycle from point of allocation to the end of lease. This position liaises closely with People Leaders and their employees across Australia & New Zealand and is the GEHC point of contact for the Fleet partner.
This position requires an energetic, self-motivated and confident individual with a broad range of skills who can proactively manage multiple tasks while collaborating with internal and external stakeholders.
This position will report to the EA to the CEO & Team Leader.
Job Description
Responsibilities include (not limited to):
Fleet Management & Operations
- Develop and implement standard fleet management processes across Australia & New Zealand.
- Oversee vehicle allocation, replacements, lease reviews, and accident repairs.
- Ensure compliance with Health & Safety standards in collaboration with EHS teams.
- Manage vehicle returns and coordinate safe storage using the Return Checklist.
Stakeholder Support & Communication
- Serve as the primary contact for the Fleet Provider and internal stakeholders.
- Support business leaders and employees with fleet-related queries and communications.
- Liaise with leaders on vehicle availability for new starters and reallocation of used vehicles.
Reporting & Compliance
- Analyse fleet costs and identify savings opportunities.
- Conduct quarterly reviews of driver activity and fuel audits to ensure policy compliance.
- Prepare fleet data reports and participate in quarterly reviews with providers and business leaders.
Administrative & invoice processing
- Maintain fleet documentation and update provider systems as needed.
- Assist with budget management and verify invoices before processing payments.
- Project work related to cross business facilities, this may include things such as office moves or facilitation of parking access
- Other cross business-related projects that may occur
Quality Specific Goals:
- Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
- Complete all planned Quality & Compliance training within the defined deadlines.
- Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
Qualifications & Requirements
- Experience in managing, or having exposure to Company vehicles or Fleet operations
- Intermediate skills in Microsoft Office suite (Outlook, Word, Excel)
- Strong budget administration experience, ideally experience with online procurement and payment systems, compliance and database management.
- Strong and demonstrable interpersonal skills / customer relationship management abilities
Desired Characteristics
- Exceptional organisational skills combined with attention to detail and an ability to multi-task in an environment of changing priorities.
- Demonstrated experience in scheduling and planning
- Proven capability in problem-solving and process improvement
- High attention to detail
- Self-Motivated, self-directed, and value-driven working style with the ability to be a partner / collaborator” to ensure cost effectiveness of the fleet
- Ability to plan and organize work requirements effectively using proven personal time management, planning, reasoning and prioritizing skills
- Strong ability to communicate with internal customer in an “easy to understand" manner
- High work standards, quality, strong work ethic
- Handling confidential and sensitive information with discretion.
Additional Job Description
Responsibilities include (not limited to):
Fleet Management & Operations
- Develop and implement standard fleet management processes across Australia & New Zealand.
- Oversee vehicle allocation, replacements, lease reviews, and accident repairs.
- Ensure compliance with Health & Safety standards in collaboration with EHS teams.
- Manage vehicle returns and coordinate safe storage using the Return Checklist.
Stakeholder Support & Communication
- Serve as the primary contact for the Fleet Provider and internal stakeholders.
- Support business leaders and employees with fleet-related queries and communications.
- Liaise with leaders on vehicle availability for new starters and reallocation of used vehicles.
Reporting & Compliance
- Analyse fleet costs and identify savings opportunities.
- Conduct quarterly reviews of driver activity and fuel audits to ensure policy compliance.
- Prepare fleet data reports and participate in quarterly reviews with providers and business leaders.
Administrative & invoice processing
- Maintain fleet documentation and update provider systems as needed.
- Assist with budget management and verify invoices before processing payments.
- Project work related to cross business facilities, this may include things such as office moves or facilitation of parking access
- Other cross business-related projects that may occur
Quality Specific Goals:
- Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
- Complete all planned Quality & Compliance training within the defined deadlines.
- Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
Qualifications & Requirements
- Experience in managing, or having exposure to Company vehicles or Fleet operations
- Intermediate skills in Microsoft Office suite (Outlook, Word, Excel)
- Strong budget administration experience, ideally experience with online procurement and payment systems, compliance and database management.
- Strong and demonstrable interpersonal skills / customer relationship management abilities
Desired Characteristics
- Exceptional organisational skills combined with attention to detail and an ability to multi-task in an environment of changing priorities.
- Demonstrated experience in scheduling and planning
- Proven capability in problem-solving and process improvement
- High attention to detail
- Self-Motivated, self-directed, and value-driven working style with the ability to be a partner / collaborator” to ensure cost effectiveness of the fleet
- Ability to plan and organize work requirements effectively using proven personal time management, planning, reasoning and prioritizing skills
- Strong ability to communicate with internal customer in an “easy to understand" manner
- High work standards, quality, strong work ethic
- Handling confidential and sensitive information with discretion.
Additional Information
Compensation Grade
PB2
Relocation Assistance Provided: No