Job Description Summary

As a Clinical Specialist Interventional, you provide technical and clinical support to clients in Belgium, Luxemburg and partly in France. This involves providing the required pre-sale product demonstrations as well as post-sale installation, training and customer service activities. In addition, you provide ongoing post-sale customer support including on site clinical in-servicing and go-live support. The role involves frequent travel throughout BeLux and to France (one week out of 6) and requires fluent Dutch, French and English.

Job Description

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Essential Responsibilities

• Develop, coordinate and deliver product training to customers on software, application and equipment use, monitor customer installations to improve customer satisfaction and maintain customer relationships;
• Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer;
• Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs;
• Participate in the development of online materials for advanced applications and lead webinars;
• Become a recognized expert in product/clinical technical skills, answering a wide range of questions regarding software and clinical applications;
• Use market and product knowledge to assist the sales team in developing sales, marketing, and customer service strategies;
• Support trade shows and professional conferences with educational training and product demonstrations.

Basic requirements and qualifications

• Minimum associate or bachelor’s degree preferred in related technical-clinical field;
• Fluent Dutch, French and English;
• Clinical experience in Interventional or Mobile C-arm in large hospital or university setting, preferably in Interventional;
• Willingness to travel extensively within your specified geographic region, as well as to nationwide meetings, workshops and tradeshows;
• Willingness to travel frequently in France to ensure first training of medical staff when needed to back up the French clinical team;
• Strong presentation skills (public speaking and lecture experience desired);
• Flexible, able to adapt to changing work environments.

Behaviors

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support

Inclusion & Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or age, disability, protected veteran status or other characteristics protected by law.

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Additional Information