About Etiometry

Etiometry Inc. is a leader in analytics-based, clinical decision-support software for intensive care.

Etiometry’s software platform helps critical care clinicians make more informed treatment decisions through aggregation and visualization of many ICU data streams and with FDA-cleared model-based algorithms which provide critical patient risk information to improve patient care and outcomes. The company’s technology is FDA-cleared and currently utilized in hospitals throughout the world.

By joining our company, you will be at the forefront of clinical innovation, working with a passionate team focused on the common mission of changing the delivery of healthcare. You will become an integral part of a dynamic team whose work will directly impact the long-term success of the company and will provide great career development opportunities. Etiometry is proud to provide equal employment opportunities to all employees and applicants, regardless of race, color, religion, gender, age, national origin, disability, sexual orientation, veteran status, or any other characteristic protected by law.

Position Summary

As a Clinical Specialist, you will work with customer clinical leadership to define and then achieve goals related to the use of the Etiometry Platform in the clinical workflow. In this role, you will be required to maintain communication, provide education, in-service training, troubleshooting, and other related services as necessary to physicians, nurses, respiratory therapists, and other clinical roles that interact with Etiometry products. You will also be responsible for increasing the adoption of the software and helping the customer to achieve their goals for integrating Etiometry products into their clinical workflows in new ways. You will track adoption of the software, and periodically report progress to Etiometry and customer leadership. Travel up to 50% may be required.

Key Responsibilities

Key point of contact for clinical customer stakeholders.

• Drive and maintain adoption and referenceability across assigned accounts.
• Educate ICU leadership and stakeholders from various roles (MD’s APPs, RN’s, RT’s etc.) on the numerous possible value propositions and use cases of the Etiometry Platform.
• Learn and observe the unit’s practices and QI initiatives to align Etiometry value propositions with their workflows to support improving outcomes.
• Develop training plans that align with ICU needs and educational practices and perform virtual and on-site training in multiple formats.
• Encourage customers to identify / develop new use cases for the software and corresponding research initiatives if necessary.
• Lead clinical implementation at new ICUs, and clinical-facing new release deployments including engaging stakeholders, including:
  • Understanding the basics of the software installation process.
  • Leading the clinical component in parallel with the Etiometry Implementation team’s work.
  • Assist in software testing, validation, and troubleshooting.
• Act as an information channel between Etiometry departments and customers
• Assist Etiometry’s marketing efforts by collecting success stories that may be included in marketing material, and potentially attending conferences.
• Partner with Etiometry Sales team and Implementation Specialists and feedback on successful use cases, and participation in presentations to prospective customers.
• Document key activities and track customer progress, report out to Etiometry stakeholders as needed.
• Understand the regulatory environment and requirements and adhere to Etiometry's internal Quality Management System processes and procedures.

Qualifications

• Minimum of 4 years critical care experience required
• Bachelor’s degree required
• Minimum of 2 years Industry experience in addition to clinical bedside experience required
• Experience with ICU practice change required
• Strong ability to train and educate, and drive behavior change
• Strong public speaking skills
• Ability to establish and maintain strong professional relationships with clinicians
• Multiple departments, hospitals, & ICU experience preferred
• Software or medical device education experience preferred
• Excellent oral and written communication skills, with the ability to effectively train clinicians from various roles on use and value of new technology
• Excellent organizational skills
• Entrepreneurial, self-starter, energetic, motivated, positive, professional, and self-managed
• Strong team-oriented professional with good interpersonal skills who is hands-on with a high energy approach to work
• Flexible schedule with the ability to travel up to 50%, with periodic availability off hours to accommodate customer schedules

Employee Benefits

• Generous benefits package
• Generous commuter allowance
• Paid vacation and major holidays off
• Flexible hours with work from home capabilities
• Incentive Stock Options

You might be a fit for Etiometry if:

• You are energetic and enjoy working in a fast-paced environment
• You are confident and love sharing success with your team
• You take ownership of your work and continuously strive for improvement