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Intern - Professional Services Admin

eClinicalWorks

eClinicalWorks

Sales & Business Development
Massachusetts, USA
Posted on Feb 5, 2025

We are eClinicalWorks. We are a privately held leader in healthcare IT, providing comprehensive, cloud based EHR/PRM solutions to medical professionals worldwide to improve workflows and reduce the risk of physician burnout. We care. We are committed to positive change. And that’s where you come in. Do you value creativity and innovation? Great, so do we. At eClinicalWorks, we share a passion for improving healthcare through dedication, education, and teamwork. Everyone has that one thing they’re really good at. We value your talent and want you to join our fast-paced, fun, and culturally diverse environment. Ready to make a difference? Apply today.

Intern - Professional Services Admin:

The Professional Services Admin - Intern is responsible to interact with clients and diverse group of colleagues for coordinating and administering all types of services by maintaining projects, activities of varying complexity, reporting, for the Professional Services team.

Responsibilities

  • Assists in creating performance Reports, QA Report,
  • Perform Analysis on Case SLA/Invalid movement, booked Trainings (by Specialty/POD)
  • Team Audit - following processes such as time tracker blocks, Task documentation consistency,
  • Assist with internal coordination of tasks such as new hire classes and the instructor’s schedules (to help offload current coordinator)

Required Skills

  • Strong proficiency in MS Excel, Word & PowerPoint
  • Able to collaborate with cross-functional teams
  • Strong verbal and written communication skills
  • Solid organizational skills, including multitasking and time-management
  • Strong analytical skills
  • Adheres to all company policies and mandatory compliance protocols as required by eClinicalWorks

    eClinicalWorks is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences that bring us together and help create a healthy world.