Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

We are excited to share that we are looking for an experienced Product Designer to join us on a permanent basis here at Optum, working within our EMIS-X product set.

You will be joining a team who possess great knowledge and skills, but we are a company who embrace new ideas, innovative solutions and creating efficiencies to ensure we continue to deliver value through delivering better care through technology innovation. Therefore, we want you to come an impart your knowledge and expertise, we want to hear you.

This is a fantastic time to join us as a business we continue to grow. You will play a significant part in working with the wider Product Experience Design team in helping to shape the future experience for our General Practice end users.

If you want to be part of a company where you are valued, what you do genuinely makes a difference and have the chance to create user centred design solutions for our future GP product with the latest technologies within health care, then apply today!

This Product Designer position is a remote working role, however our team meet on a monthly basis for PI sessions.

What you’ll do

As a Product Designer, you will promote and apply user-centred and evidence-based design best practices to truly understand the needs and motivations of our end users and define design solutions that appropriately meet those needs and the needs of the business.

The Product Experience Design team, pairing with User Researchers to understand painpoints, and working with UI designers to contribute to our Design System, as well as promoting innovative experiences crafted by you to delight our users. There will be no typical week in this Product Designer role, you will enjoy a varied working environment from facilitating cross functional ideation sessions to observing usability testing and much more!

Other key responsibilities and accountabilities will include;

• Identify UX activities and deliverables appropriate to the nature of a given project.
• Develop user journeys, task flows, storyboards, wireframes and prototypes to communicate ideas and to validate assumptions and solutions with business stakeholders and end users.

Within this supportive product design team, you have the opportunity to grow your UX design capabilities for an exciting product portfolio that is using cutting edge technology.

Who you’ll be

We need you to be an experienced Product Designer with a passion for innovation and focusing design solutions on end user needs. You will be inquisitive, understanding the needs of our customers and internal stakeholders through collaboration.

Having work in a fast-paced environment previously, you will have a proven record of embracing cross-functional working in order to define technically feasible solutions based on a User Centred approach.

Collaboration is essential; you will be able to demonstrate previous experience of engaging with user research teams and be able to understand a variety of user research methodologies. As well as having the ability to understand and communicate effectively with engineers, product owners and other cross functional team members, where you will be able to communicate the UX vision to the wider company.

Professional skills we are looking for you to demonstrate include;

• Excellent analytical and problem-solving skills.
• Able to clearly communicate design decisions based on user and other relevant insights.
• Expert Figma user with a general understanding of working with a Design System to deliver hi fidelity designs and interactive prototypes.

If this sounds like just what you are looking for, then apply now, we want to hear from you!

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. © 2024 UnitedHealth Group. All rights reserved.