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RN Field Clinical Care Coordinator - Worcester or Hampshire County, MA - Remote - 2222872

Dovetail Health

Dovetail Health

Worcester, MA, USA · Northampton, MA, USA · Easthampton, MA, USA · Amherst, MA, USA · South Hadley, MA, USA
Posted on Thursday, June 13, 2024

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

As a RN Field Care Coordinator, you will be an essential member of an Integrated Care Model team addressing both medical needs and social determinants of health by relaying the pertinent information about members’ needs, advocating for the best possible care available, and ensuring they have the right services to meet their needs.

You push yourself to reach higher and go further. Because for you, it’s all about ensuring a positive outcome for patients. In this role, you’ll telecommute and work in the field to coordinate the long-term care needs for patients in the local community. And at every turn, you’ll have the support of an elite and dynamic team. Join UnitedHealth Group and our family of businesses and you will use your diverse knowledge and experience to make health care work better for our patients.

If you are located in the Worcester/Hampshire County, MA areas, you will have the flexibility to work a Hybrid schedule as this is a Field-based opportunity with a Home-based office as you take on some tough challenges.

THIS IS A FIELD-BASED ROLE WITH A HOME-BASED OFFICE

Primary Responsibilities:

  • Assess, plan, and implement care strategies for members that are individualized by patient and directed toward the most appropriate, lease restrictive level of care
  • Manage the care plan throughout the continuum of care as a single point of contact
  • Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
  • Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team
  • Expect to spend about 50-80% of your time in the field visiting our members in their homes or in long-term care facilities

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in

Required Qualifications:

  • Current, unrestricted RN license in MA plus 2+ years of clinical work experience
  • 2+ years of experience in long-term care, home health, hospice, community health, or assisted living
  • 2+ years of experience working with MS Word (create and edit) and Outlook (email and calendar)
  • Ability to travel in assigned region to visit members in their homes and/or other settings, including community centers, hospitals, or providers’ offices
  • Access to high-speed internet at residence

Preferred Qualifications:

  • BSN Degree or working toward a BSN
  • Experience with electronic charting
  • Field based work experience
  • Background in managing populations with complex medical or behavioral needs
  • Bilingual

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.