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Admin Supervisor, Gastroenterology - Auburn MA - 2208589

Dovetail Health

Dovetail Health

People & HR, Operations
Auburn, MA, USA
Posted on Tuesday, February 6, 2024

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

ADM positions in this function include more traditional administrative/clerical support roles including: answering the telephone, typing/word processing of documents, maintaining calendars and setting up meetings, copying, faxing, greeting visitors, setting up files, and coordinating building and equipment maintenance. Function includes supervision of other clerical/administrative staff. This position supports the Chief of GI and all Providers.

Primary Responsibilities:

  • Coordinates, supervises and is accountable for the daily activities of business support, technical or production team or unit
  • Impact of work is most often at the team level
  • Employees in this position must supervise at least 3 FTEs

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 2+ years of experience in an administrative/clerical support role
  • Experience scheduling patients
  • Leadership skills or supervisory experience
  • Solid ability multi-task and prioritize
  • Ability to manage incoming calls through the phone queue
  • Solid customer service skills
  • Proficiency with Microsoft Word and Excel

Preferred Qualifications:

  • Administrative supervisory experience
  • GI experience
  • Epic experience


At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.