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Sales Engineering Analyst

Bamboo Health

Bamboo Health

IT, Sales & Business Development
Boston, MA, USA
Posted on Thursday, July 20, 2023

Bamboo Health is a leader in cloud-based care coordination software and analytics solutions focused on patients with complex needs, including those suffering from physical health and mental health issues and substance use disorders. We deliver on a mission of enabling better care for patients across the continuum, and our software solutions help healthcare professionals collaborate on shared patients across the spectrum of care. Join us in improving healthcare for all!

Summary:

We are actively hiring a full-time Sales Engineering Analyst to join our Delivery team and support the continued growth of Bamboo Health. >span class="s5"> role will primarily be responsible for supporting sales activities by serving as an operational and technical subject matter expert, ensuring new implementations are appropriately scoped and sold, and maintaining alignment between key internal stakeholders across various teams (Sales, Delivery, Product), and the customer as closed-won deals progress into implementation.

What You’ll Do:

Partner with members of the Business Development (BD) organization to provide operational and technical expertise and support by attending BD meetings as needed

Assist the BD Team and Proposal Manager in writing to the operational and technical considerations included in RFPs

Scope customer requirements, determine impact to the Product Team, develop statements of work, and advise the BD team on technical and operational requirements.

Surface demand for new product(s) and capabilities to Product and Engineering. Factor development timelines into scoping/deal design for active BD opportunities

Own maintenance and continuous improvement of standard RFP content, pricing, and Statement of Work language

Facilitate smooth post-sale customer handoffs between Sales and Delivery teams

Design, build, and refine processes and playbooks in support of the responsibilities above

What Success Looks Like…

In 3 months…

Develop solid understanding of Bamboo Health’s products and services, RFP process, and roles & responsibilities of key stakeholders

Establish relationships with BD, Product, and Delivery team members

Begin to demonstrate subject matter expertise by participating on BD meetings/calls and RFP writing

In 6 months…

Demonstrate mastery of Bamboo Health’s products and services, pricing models, SOWs, and RFP process

Assume ownership of RFP design, writing, and pricing activities

Partner with Revenue Operations and BD Team to facilitate the RFP review and approval/escalation process

In 12 months…

Influence product and process improvement by representing the prospect’s point-of-view from an operational and technical perspective

Own and document the playbook for end-to-end intake of BD support requests, RFP writing, and hand-offs from Sales to Delivery

What You Need:

3+ years experience at a Health IT company or healthcare consulting firm in a customer-facing role

Ability to evaluate technical customer requirements and translate into existing or net new product functionality

span class="Apple-converted-space"> stakeholders

Desire to work in a fast-paced, unpredictable, collaborative environment

A “go-getter” attitude with a desire to make a meaningful impact on the Sales Engineering team at Bamboo Health

What You Get:

Join one of the most innovative healthcare technology companies in the country

Have the autonomy to build something with an enthusiastically supportive team

Learn from working at the highest levels and on the most strategic priorities of the company, including from world class investors and advisors

Receive competitive compensation, including equity, with health, dental, vision and other benefits

Bamboo Health is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#LI-Remote OR #LI-Hybrid

Finance Number: XXXX