Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Position Summary
Lead strategy and execution for customer-facing reporting capabilities that enable customers to access, analyze, and act on critical business data. You will define the product vision and roadmap, prioritize investments, and partner cross-functionally to deliver intuitive, scalable reporting tools — including next-generation AI-driven experiences that surface insights and automate common analysis workflows.

About the Team
The reporting team owns a portfolio of customer-facing reporting products that provide on-demand access, scheduled delivery, and programmatic interfaces to business-critical data. The team partners with UX, engineering, analytics, and product operations to modernize reporting surfaces, improve time-to-insight, and deliver reliable, governed data products that help practices make data-driven decisions.

Essential Job Responsibilities

• Define product vision and roadmap for next‑generation reporting capabilities, prioritizing customer value and measurable business outcomes.

• Translate customer and business needs into clear epics and user stories (including UX/CX and support requirements) and prioritize the product backlog.

• Partner with engineering, UX, analytics, and product operations to design, build, test, and ship high‑quality reporting solutions.

• Work across diverse technologies and data platforms (warehouse, reporting, and integration layers) to support both established and new reporting products.

• Establish and monitor success metrics (adoption, latency, accuracy, business impact) to evaluate product performance and guide iteration.

• Evolve product management practices with an AI-first approach: run research and prototyping, integrate AI/ML features responsibly, coordinate stakeholders, and operationalize monitoring and maintenance.

Additional Responsibilities

• Analyze customer needs, usage patterns, and market trends to inform prioritization and business cases.

• Manage vendor relationships and integrations that support the reporting platform and delivery pipeline.

• Ensure alignment between platform reporting capabilities and domain product roadmaps to avoid duplication and enable reuse.

• Keep current on reporting, analytics, and product management best practices; share learnings and scale successful patterns across teams.

Expected Education & Experience

• Bachelor’s degree or equivalent combination of education and experience.

• 5+ years product management experience, ideally focused on data, analytics, or reporting products.

• Experience with data/analytics technologies (e.g., Snowflake, Sigma, Oracle) or similar modern data stacks.

• Demonstrated success delivering customer-facing analytics products in Agile environments.

• Strong communication and stakeholder presentation skills.

• Familiarity with AI/ML-driven product capabilities and practical experience applying them in analytics or reporting is preferred.

• Healthcare revenue cycle or health IT experience is a plus.

Optional Work Mode & Notes (adjust as needed)

• Location, reporting line, and remote/hybrid expectations can be specified for posting.

• Consider including 1–2 KPIs (e.g., reporting adoption rate, query latency SLA, time‑to‑insight) if you want to attract candidates with specific outcome experience.

Expected Compensation

The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.