Position Summary:
The Pricing Strategy Senior Associate at athenahealth is a key contributor to the company’s pricing initiatives, focusing on developing and executing strategic pricing plans that support business growth and customer retention goals. This role is based in Boston, MA, with a hybrid setup that includes in-person collaboration and remote work within the US. The individual will report directly to the Pricing Strategy Director and will play a vital part in shaping our pricing strategies through data analysis, reporting, and cross-functional collaboration.

About the Team:

The Pricing Strategy team operates with a three-pronged charter, aimed at leveraging data-driven insights to support strategic decision-making and foster long-term customer relationships:

Implement price uplifts across the existing customer base to ensure sustainable revenue growth.
Develop and execute innovative pricing strategies aimed at increasing customer retention and minimizing attrition.
Build and refine reporting and analytics frameworks that inform current and future pricing initiatives.

Essential Job Responsibilities:

Collaborate with cross-functional teams to implement pricing changes and monitor their impact.
Prepare and present reports on pricing performance, trends, and insights to stakeholders, including athena’s Executive Leadership Team & Corporate Sponsors, with an emphasis on both the “why” behind results & how results should drive improvements and changes
Develop detailed customer-specific and portfolio pricing models and scenarios using Excel to support strategic decision-making.
Analyze market and internal data to identify opportunities for pricing adjustments and process optimizations.
Assist in the development of tools and dashboards to visualize pricing metrics and KPIs.
Maintain comprehensive documentation of pricing policies, methodologies, and updates to inform short- and long-term continuous improvements.

Additional Job Responsibilities:

Participate in industry benchmarking to stay informed on competitive pricing practices.
Support ad-hoc analysis requests from leadership and other departments.
Contribute to the continuous improvement of pricing processes and reporting frameworks, inclusive of influencing other parts of the business to adopt said improvements
Engage in cross-departmental projects that influence pricing and revenue strategies.
Support soft skills development initiatives within the team to enhance communication and presentation skills.

Expected Education & Experience:

Bachelor’s degree in Business, Economics, Finance, or a related field.
3 to 5 years of experience in pricing, financial analysis, or related roles.
Healthcare, healthcare IT experience strongly preferred.
High proficiency in Excel.
Strong analytical skills with the ability to interpret complex data and translate into actionable insights.
Excellent communication and business partnering skills and ability to collaborate effectively across teams.
Experience with data visualization and reporting tools is a plus.
Applying AI/ML techniques to analytics, forecasting, or model-driven pricing is a plus.

Expected Compensation

$77,000 - $131,000

The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.