We are looking for a Lead Software Engineer to join our athenaCollector team.

In athenaCollector we build technology solutions that automate Revenue Cycle Management (RCM). This Collector team is implementing the underlying medical back-office processes to automate and integrate the unique claims cycle requirements.

Ready to make immediate, meaningful impact by solving real production problems that directly affect our customers. In this Lead engineer role, you’ll partner closely with a great mentor and Architect as well as our Billing Workflow team to investigate complex issues, engineer pragmatic fixes, and guide remediation that improves billing outcomes.

What you’ll bring

A “Sherlock Holmes” mindset: strong analytical skills, pattern recognition, and systems thinking.
Enthusiasm in solution design and a bias for action, with urgency and ownership for customer outcomes.
Curiosity and empathy for the monolith; you will be digging through old, sometimes abandoned code that helped build this business for us and our clients.
Clear, concise communication: you can explain complex logic and remediation steps to technical and non-technical stakeholders.
Comfort diving into data, rules, and edge cases within billing workflows; persistence to follow the evidence to closure.
Creativity in solving problems, using modern technologies like AI/LLMs.

Why this role

High-impact work with immediate customer outcomes.
Broad exposure across teams, leaders, and domains within athenahealth.
A unique growth path toward Principal Engineer through hands-on problem solving, cross-org collaboration, and mentorship.

Job responsibilities

Own investigations into production issues and escalation, triage, root-cause, resolution, and countermeasures in our legacy Perl and SQL code to prevent and better detect future issues.
Partner across Billing Workflow and adjacent organizations to align logic, rules, and process for end-to-end solutions.
Deliver direct, visible impact for customers, your work will be recognized for reducing denials, correcting balances, and improving outcomes.
Work closely with the Billing Workflow zone including one team in AHI (India) and our Billing Workflows Zone architects.
Partner day-to-day with our one of our Architect as a mentor and thought partner

Required Qualifications

8+ years of experience in developing and troubleshooting applications, in a wide and multi-teams organization, with different languages (i.e. Java, Python, C++, C#)
Good experience on SQL databases.
Knowledge of Perl programming language is plus.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.