We are looking for a Product Management Senior Associate who will fill a critical role in our product management team. You will be partnering with senior business and product leadership to do great things. You will focus on growing the athenaOne suite of products by providing cloud-native, scalable, secure database services that enable our product engineering organization to build great applications faster than ever. Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

The ideal candidate is excited by utilizing technology to solve complex business problems, enjoys brainstorming with diverse stakeholders, and always uses data to drive decision-making.

The Team:

The Data-as-a-Service team provides the databases that are powering the latest features of athenaOne , our suite of EHR, RCM, and patient engagement solutions and services. The athenaOne offering is rapidly growing, expanding in areas including our medical specialty-specific workflows, value-based care capabilities, extended revenue cycle management services and the athenahealth Marketplace. To support that growth, athenahealth is transforming how we build and run our products and services. The team is leading the transformation of our data, building the new database service that will enable our product engineering organization to build great applications faster than ever. The team works with stakeholders across our athenaOne Engineering, Product, Design and Cloud Engineering & Operations organizations.

The Opportunity:

We are looking for an experienced and enthusiastic Product Manager to help guide product development and delivery for the athenahealth Data-as-a-Service team.

You will work closely with the product leadership team: understand end users and leadership goals; prioritize the product roadmap for your team; collaborate with engineering to ensure delivery of high-quality, high-impact features; and drive rollout and adoption in partnership with product operations and client-facing teams.

But enough about us; let us talk about you. You are passionate about problem-solving and always take a customer-centric approach. You know how to energize teams around a problem and establish great team culture that motivates people to achieve their fullest potential. Your team and your stakeholders look to you as the expert in your space and look forward to working with you. You push and strive toward the best long-term solution while executing against that plan day-to-day. You can make tough trade off decisions between scope and schedule, while maintaining true focus on outcomes. You are comfortable working with cross-functional stakeholders and across geographies. You value diversity and promote an inclusive environment.

The Product Manager is responsible for assigned product areas within their overarching Product’s portfolio; understanding the market and customer, contributing to product vision, developing business cases, ensuring a product or set of product features meets business requirements and driving the creation and delivery of the product. In this role, you will serve as the Product Owner working daily with scrum teams defining and writing user stories, prioritizing product backlogs, and making trade off decisions between scope and schedule.

This is a hybrid role based in our Boston office with an in-office expectation of one day/week.

Education, Experience, & Skills Required

Bachelor’s Degree required; Degree (Bachelor’s or Masters) in healthcare related field, business, computer science or engineering preferred
2-5 years overall professional experience with a focus on working with stakeholders across cross-functional groups
Understanding of product management best practices, including agile development environments, preferred
Understanding of healthcare / health IT environment preferred
Understanding of cloud computing platforms, especially AWS, preferred
Demonstrated success at driving innovation in a dynamic environment using analytic and quantitative capabilities
Excellent verbal and written communication skills

Behaviors & Abilities Required:

Passion for improving healthcare, with empathy for the user of our products and services
Strong negotiation and problem-solving skills, with energy & enthusiasm for solving unknowns
Appreciation for the software development process and the varying personalities in the cross-functional groups we work with
Confident presenter to all audiences
Ability to prioritize and to multi-task in a fast-paced environment, manage several projects simultaneously, meet deadlines, and communicate potential conflicts to manager
Infrequent travel required, predicting 5%; may include site visits, conferences, and training

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.