Role Summary:
Join athenahealth as a Business Analytics and Insight Associate, where you will play a pivotal role in translating data into actionable insights that support our health care technology solutions. This position is based in Boston, MA, and offers a hybrid work arrangement, blending both in-person and remote collaboration. You will report to the Analytics Senior Manager, contributing to the growing analytics team focused on advancing operational and strategic decision-making.

Team Summary:
The analytics team is responsible for developing and supporting performance analytics and corporate planning to assist key business and operations leaders across athenahealth’s divisions. This team ensures that data-driven insights inform effective strategies and initiatives that improve healthcare delivery and business outcomes. By partnering closely with cross-functional teams, the analytics group shapes the understanding of business trends and contributes to athenahealth’s mission of transforming healthcare.

Essential Job Responsibilities:

Analyze business processes and data to identify opportunities for improvement and growth.
Develop and maintain reports and dashboards using SQL and analytical tools to support business needs.
Collaborate with business stakeholders to gather requirements and translate them into data-driven solutions.
Assist in the design and implementation of data models, leveraging intermediate SQL and programming skills in R or Python.
Validate the accuracy and integrity of data, ensuring reliable and actionable analysis.
Participate in cross-functional projects to deliver insights that drive operational and strategic decisions.
Communicate findings and recommendations clearly to both technical and non-technical audiences.

Additional Job Responsibilities:

Support ad-hoc data requests and analyses as needed by different teams.
Contribute to process documentation and best practice guides for analytics workflows.
Assist in the continuous improvement of analytics tools and methodologies.
Engage with external data sources and vendors as necessary to enrich internal analysis.
Help monitor key performance indicators and assist in trend analysis.
Participate in team meetings and contribute to overall team knowledge sharing.
Provide training and support for end-users on analytics tools and reports.

Expected Education & Experience:

Bachelor’s degree in Business, Data Science, Economics, Computer Science, or a related field.
0 to 3 years of professional experience in business analysis or related roles.
Intermediate proficiency in SQL is required.
Experience utilizing data visualization tools such as Power BI or Tableau is preferred.
Experience analyzing healthcare revenue data is preferred.
Familiarity with programming languages such as R or Python is preferred.
Strong analytical and problem-solving skills.
Effective communication skills, capable of presenting data and insights clearly.
Ability to work independently and collaboratively in a hybrid work environment.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.