We are looking for a Payer Knowledge Associate to join our Payer Knowledge Services team within our Operations division. Your job will be to research, communicate, and manage complex payer and industry changes that impact athenahealth and its operations or strategies.

About You:

You like to learn about key healthcare industry players and trends at both macro and micro levels. You like to be the gatekeeper of the research and knowledge gained and collaborate with your stakeholders to help drive changes across athena’s services that ensure our providers can continue providing care without service disruption.

The Team:

Our Payer Connection Services team is responsible for building the network knowledge and connectivity that enables performance via acquiring, curating, and communicating the payer, industry, and network knowledge necessary to deliver our service offerings.

Job Responsibilities:

Develop an in-depth knowledge of athena’s services to optimize payer research across many different functions, ensuring that athenahealth remains at the forefront of the healthcare industry and payer changes

Execute on assigned projects that impact key workflows in the claim cycle, our Rules Engine, and shifts in healthcare reimbursement to aid in our clients’ ability to improve revenue;

Qualifications

Able to keep track of numerous, detail-intensive and interdependent tasks and ensure their completion

High degree of intellectual curiosity in the changes in healthcare
Strong communication skills, both verbal and written
Resourceful and proactive
Highly detail-oriented and a strong work ethic

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.