Opportunity is here


Senior MLOps Engineer - athenaIntelligence R&D



Boston, MA, USA
Posted on Tuesday, July 2, 2024

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

About Analytics and AI

Analytics & AI unleashes the power of athenahhealth’s expansive healthcare information by applying advanced analytics, data science, and machine learning to petabytes of data. We are looking for smart, passionate team players who can help us improve the state of healthcare by tackling some of the most complex data science and machine learning challenges in the industry. We’re currently seeking a Senior MLOps Engineer to join our Machine Learning Operations (MLOps) team.

Job Description

The MLOps team designs, develops, deploys, monitors, and assures the continuous operation of the athenahealth cloud-based platform supporting Machine Learning Algorithms. We strive for operational excellence, results-oriented and creative problem-solving, and a passion for helping our team-mates succeed.

What you'll do:

  • Be an integral part of a team responsible for a blend of developing and deploying Machine Learning algorithms in the cloud.

  • Ensure our cloud-based ML training and serving platforms are available and performant, and that we can proactively identify problems.

  • Build tools to improve speed, confidence, and availability of our platform.

  • Help build security into every step of the software & infrastructure development life cycle.

  • Collaborate across multiple technical functions to ensure high availability, disaster recovery, and customer satisfaction.

You're a good fit if you:

  • Strive to solve manual & repetitive operations through automation.

  • Enjoy learning new tools, languages, and frameworks.

  • Enjoy a highly collaborative environment.

  • Are organized and detail oriented.

  • Have a strong customer focus.

  • Have good communication skills and are calm under pressure.

  • Have a high sense of ownership and a “can-do” attitude.

  • Are willing to dig deep into infrastructure and code to solve problems.

  • Are an enthusiastic self-starter with a commitment to learning.

What we're looking for:

  • A bachelor’s degree in computer science, Engineering.

  • 5+ years of combined experience in Software/Data Engineering, MLOps, DevOps, or SRE teams.

  • Strong hands-on experience in Kubernetes designing, creating, deploying, and maintaining enterprise-class ML models and services.

  • Experience in Data Science or working with Data Scientists as stakeholders.

  • Experience with model training pipelines using Kubeflow.

  • Experience deploying and maintaining Linux-based, highly scalable, and fault-tolerant enterprise-class software platforms.

  • Demonstrated experience with object-oriented programming in Python.

  • Hands-on experience with any of the following technologies: Spark; Istio/service mesh architecture; cloud security; Terraform/CloudFormation.

  • Hands-on experience with developing microservices in a Public Cloud environment such as Amazon’s AWS Services, Azure, or GCP.

  • Familiarity with common monitoring, log aggregation and metrics gathering platforms such as Grafana, Prometheus, and CloudWatch.

  • Engineering experience with databases such as Snowflake, Postgres, MySQL, Redis, DynamoDB, etc.

  • Familiarity with common configuration management & orchestration tools such as Jenkins, Puppet/Bottlerocket, and Chef.

About athenahealth

Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.

Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.

Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at taoperations@athenahealth.com for assistance.