Opportunity is here


Senior UX Designer



Watertown, MA, USA
Posted on Tuesday, August 15, 2023

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Senior Designer

We are looking for a Senior Designer UX to join our Forge Design System team within our Platform division. Your job will be to work closely with a multi-disciplinary agile R&D team to define, design, write copy, and test new features with the goal of creating valuable and delightful experiences for the users of our Forge design system.

But enough about us, let’s talk about you. You…

  • Collaborate effectively cross-functionally and take charge to get things done

  • Seek to find common ground with others to build agreement

  • Honor agreements and commitments, even when working through competing priorities

  • Embrace ambiguity and change, helping the workgroup adapt and remain productive

The Team: Our Forge Design System team is responsible for developing features that allow designers and developers to quickly and efficiently design consistent experiences across athenahealth products. Not only do we provide the visual UI building blocks, but we also provide valuable guidance on Forge best practices for putting them to use. We also view our users as an extension of our team, helping them successfully contribute new design system building blocks back into the design system for reuse.

Job Responsibilities

  • Identify and frame user-centered problems effectively

  • Engage end users in user research to validate designs and content

  • Apply instructional design and ux writing skills to guide users to success

  • Collaborate with product and engineering teams throughout the agile planning, design, and development process to deliver released product that meets design intent

  • Collaborate with your team to ensure product features meet UX quality standards for workflow, interaction design, and copy

Typical Qualifications

  • A degree in Instructional Design, User Experience, Visual Design, Technical Writing, or similar

  • Experience working as the sole designer on a project and leading that effort

  • At least 5 years of working as a UX professional

  • Ability to easily converse with engineers on technical details

  • Proficient in design and information architecture skills

  • Experience creating and maintaining a design system

  • Experience using a design system to produce design deliverables

  • Experience using a Mac and Figma

About athenahealth

Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.

Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.

Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.