Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 240 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 150 million lives.

For more information, please visit Amwell.com.

Brief Overview:

We are seeking an experienced and strategic Data Architect with a focus on healthcare interoperability and enterprise data systems to lead the evolution of our data architecture. This role is critical in reducing institutional reliance on individual contributors by fully documenting existing systems, transferring knowledge, and designing a robust, scalable, and future-ready architecture. The ideal candidate will assess and document the current data ecosystem—particularly our use of UDMH—identify and eliminate operational risks, and guide the organization through a strategic evaluation of proprietary vs. non-proprietary data model options.

Core Responsibilities:

• Conduct a comprehensive current-state assessment of our UDMH and data integration landscape.
• Document institutional knowledge and undocumented architecture currently held by a single contributor, with the goal of eliminating personnel-based single points of failure (SPOFs).
• Develop and maintain architecture artifacts including data flow diagrams, system dependencies, integration points, and technical documentation.
• Lead technology evaluations and proof-of-concept efforts for emerging interoperability tools (e.g., FHIR servers, interface engines, AI/ML-driven transformation platforms) to validate scalable and innovative architecture components.
• Evaluate proprietary vs. non-proprietary paths for UDMH, providing technical and strategic recommendations based on scalability, cost, flexibility, and long-term sustainability.
• Define and communicate a future-state data architecture roadmap that supports scalability, fault tolerance, and evolving organizational needs.
• Design and implement interoperable data solutions using standards such as FHIR and HL7 to support seamless integration across healthcare systems.
• Provide subject matter expertise in source-to-target mapping across data systems and specifications
• Oversee the integration of diverse data sources into a unified, governed data platform to support both clinical and operational use cases.
• Define data models, classifications, and types that align with business and clinical application needs.
• Establish KPIs and monitoring frameworks to assess system performance, availability, data quality, and architectural resilience over time.
• Lead and enforce data governance frameworks to ensure compliance with HIPAA and other regulatory standards, emphasizing data quality, privacy, and security.
• Continuously optimize and automate data integration workflows, improving availability, performance, and operational efficiency.
• Collaborate with clinical, technical, and leadership stakeholders to align data strategies with business objectives and patient outcomes.
• Partner with security and IT teams to ensure strong authentication, encryption, and access controls for sensitive healthcare data.
• Serve as a mentor and knowledge-sharing leader for data engineers, analysts, and developers, ensuring institutional knowledge is distributed and scalable.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Data Science, or related field.
• 10+ years of experience in enterprise data architecture, with a strong focus on healthcare data interoperability.
• Deep expertise with FHIR, HL7, CCDA and other healthcare data standards.
• Familiarity with USCDI
• Proven success in documenting and transitioning legacy systems where key knowledge was concentrated in a single role or individual.
• Strong knowledge of data governance, security, and HIPAA compliance.
• Experience designing or evolving UDMH or similar healthcare data platforms.
• Familiarity with cloud-based platforms and modern data architectures (e.g., AWS, GCP, Azure).
• Excellent communication and leadership skills with the ability to translate technical concepts for business stakeholders.
• Google BigQuery, Looker knowledge preferred
• Google Cloud Healthcare API and/or Aidbox CDR knowledge a plus

Additional information

Job Level: P5

Your Team: Data & Analytics

Working at Amwell:

We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We're a go-getter culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. In addition to the opportunity to build the future of healthcare technology and a great location, we offer:

The typical base salary range for this position is $158,000 - $193,000. The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors. In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission and the above range may not be an accurate representation of total compensation.

Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed.

Additional Benefits

• Flexible Personal Time Off (Vacation time)
• 401K match
• Competitive healthcare, dental and vision insurance plans
• Birthing parents at Amwell enjoy up to 18 weeks of paid maternity leave
• Non-birthing parents enjoy 10 weeks of paid leave
• US employees experiencing reproductive loss are eligible for up to 7 days of paid leave
• Employee Stock Purchase Program
• Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
• Free Subscription to the Calm App
• Tuition Assistance Program
• Pet Insurance