Company Description

Amwell digitally empowers payers, providers and innovators, enabling an ecosystem of care that spans across in-person, virtual and automated care.

Amwell provides a leading hybrid care enablement platform in the United States and globally, connecting and enabling providers, payers, patients, and innovators to deliver greater access to more affordable, higher quality care.

Amwell believes that hybrid care delivery will transform healthcare. The company offers a single, comprehensive platform to support all digital health needs from urgent to acute and post-acute care, as well as chronic care management and healthy living.

With nearly two decades of experience, Amwell powers the hybrid care of more than 55 health plans, which collectively represent more than 90 million covered lives, and many of the nation’s largest health systems, representing over 2,000 hospitals, have access to Amwell solutions.

For more information, please visit Amwell.com.

Brief Overview:

We are seeking a skilled Senior DevOps Engineer to join our team and enhance our cloud infrastructure. In this role, you will be responsible for building and maintaining scalable AWS infrastructure, particularly using EKS and Terraform. A solid understanding of Kubernetes administration and AWS networking is essential.

You will write Terraform configurations from scratch, manage CI/CD pipelines using GitLab, and automate processes through shell scripting. Additionally, you'll implement log collection solutions, work with databases like Aurora PostgreSQL and MongoDB, and utilize Redis for caching. Your expertise in Python will also be crucial for automating tasks and improving system performance.

Core Responsibilities:

• Build and maintain scalable infrastructure on AWS, including EKS and AWS networks, using Terraform.
• Administer Kubernetes clusters, ensuring adherence to best practices for deployment and management.
• Write and maintain Terraform configurations from scratch for infrastructure as code.
• Design and implement AWS networking solutions, leveraging a profound understanding of AWS services.
• Collaborate with cross-functional teams to support production infrastructure and ensure system reliability.
• Develop and manage CI/CD pipelines using GitLab to streamline application deployment processes.
• Automate operational tasks using shell scripting (e.g., Bash) to enhance efficiency.
• Implement log collection solutions, preferably utilizing Elasticsearch, for monitoring and troubleshooting.
• Write and maintain scripts and tools in Python for infrastructure automation and data manipulation.
• Manage and optimize databases such as Aurora PostgreSQL and MongoDB to ensure performance and scalability.
• Work with Redis for caching and data storage solutions.
• Experience with AWS MKS (Managed Streaming for Apache Kafka) is a plus.

Qualifications:

• 3+ years of hands-on experience with AWS in a production environment.
• 3+ years of experience writing and managing Terraform configurations.
• Strong understanding of Kubernetes, including deployment, scaling, and troubleshooting.
• Familiarity with CI/CD practices and experience with GitLab CI/CD.
• Proficient in shell scripting (Bash) and automation tools.
• Knowledge of log management and monitoring solutions.
• Experience with Python and the ability to write efficient and maintainable code.
• Familiarity with Redis and NoSQL databases such as MongoDB.
• Understanding of relational databases, particularly Aurora PostgreSQL.
• AWS certifications (e.g., AWS Certified Solutions Architect or DevOps Engineer) are a plus.
• Excellent problem-solving skills and ability to work independently as well as in a team.
• Strong communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.

Job Level:P3

Working at Amwell:

Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.

Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.

Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community.

Amwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are!

Additional Benefits

• Medical Plan Coverage provided by Colmédica
• ► 100% paid by Amwell for employee coverage
• ► 50% paid for spouse or dependent coverage Life Insurance
• Plan Coverage provided by Pan American
• ► Paid 100% by Amwell for 12 monthly salaries
• Hybrid Allowance
• ►311,850 COP provided by Amwell
• Paid Time Off
• ► 20 days of Annual Leave
• ► 4 Mental Health Days
• ► 1 Day of Service/Volunteering
• ► 1 Day for Birthday (taken within birthday month)
• ► 1 day of family day per 6 months
• Maternity Leave 18 weeks
• ►paid by Amwell Paid
• Parental/Paternity Leave 2 mandatory weeks + 4 weeks
• ►paid by Amwell for a total of 6 weeks paid by Amwell
• Mental Health and Resiliency
• ► You have access to Calm at no cost
• Virtual Second Opinion with the Cleveland Clinic Coverage
• ►provided by Amwell at no cost for employees
• LinkedIn Learning
• ►Provided by Amwell at no cost
• Rewards and Recognition
• ►Employees will be eligible to participate in Amwell’s recognition program, Bucketlist
• Service Anniversaries
• ►Employees will receive recognition and points via Bucketlist for service milestones
• Annual Bonus
• ►Employees will be eligible for Amwell’s Corporate Performance Bonus Program
• Referral Program
• ►Employees may be eligible for a referral bonus for referring candidates to open role