Company Description

Amwell digitally empowers payers, providers and innovators, enabling an ecosystem of care that spans across in-person, virtual and automated care.

Amwell provides a leading hybrid care enablement platform in the United States and globally, connecting and enabling providers, payers, patients, and innovators to deliver greater access to more affordable, higher quality care.

Amwell believes that hybrid care delivery will transform healthcare. The company offers a single, comprehensive platform to support all digital health needs from urgent to acute and post-acute care, as well as chronic care management and healthy living.

With nearly two decades of experience, Amwell powers the hybrid care of more than 55 health plans, which collectively represent more than 90 million covered lives, and many of the nation’s largest health systems, representing over 2,000 hospitals, have access to Amwell solutions.

For more information, please visit Amwell.com.

Brief Overview:

The DBA will collaborate with the engineering team to create standardized delivery of data management solutions that are aligned with enterprise strategy and architecture. You will define database maintenance standards to ensure these standards are implemented and followed consistently. You will be responsible for forecasting system requirements and provide a course of action to meet the growing workload demands.

Core Responsibilities:

• Perform Database Administration for PostgreSQL and other database tools such as Elasticsearch, DynamoDB, and MongoDB
• Troubleshoot and resolve database issues
• Tuning and optimization using monitoring and troubleshooting tools
• Monitor, troubleshoot, and resolve failed tasks or database issues
• Proactive performance and resource monitoring
• Ensure backup, high availability and disaster recovery
• Configure and monitor replication clusters
• Design, install, monitor, maintain, and performance-tune production databases while ensuring high levels of data availability
• Responsible for developing, implementing, and overseeing database policies and procedures to ensure the integrity and availability of databases and their accompanying software
• Perform regular database patching and upgrades • Rotational on-call database support

Qualifications:

• Bachelors or Masters degree in technical discipline or equivalent experience
• 5+ years of hands-on administration of PostgreSQL
• Experience with High Availability (HA) and Disaster Recovery (DR) options for PostgreSQL
• Strong knowledge of performance tuning/optimization
• Experience managing Aurora PostreSQL in AWS
• Experience managing security within the AWS RDS environment
• Expert-level knowledge of backups, restores, recoveries
• Experience with Elasticsearch databases
• Experience with AWS DynamoDB databases
• Experience with MongoDB databases

Job Level: P4

Working at Amwell:

Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.

Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.

Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community.

Amwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are!

Additional Benefits

• Medical Plan Coverage provided by Colmédica
• ► 100% paid by Amwell for employee coverage
• ► 50% paid for spouse or dependent coverage Life Insurance
• Plan Coverage provided by Pan American
• ► Paid 100% by Amwell for 12 monthly salaries
• Hybrid Allowance
• ►311,850 COP provided by Amwell
• Paid Time Off
• ► 20 days of Annual Leave
• ► 4 Mental Health Days
• ► 1 Day of Service/Volunteering
• ► 1 Day for Birthday (taken within birthday month)
• ► 1 day of family day per 6 months
• Maternity Leave 18 weeks
• ►paid by Amwell Paid
• Parental/Paternity Leave 2 mandatory weeks + 4 weeks
• ►paid by Amwell for a total of 6 weeks paid by Amwell
• Mental Health and Resiliency
• ► You have access to Calm at no cost
• Virtual Second Opinion with the Cleveland Clinic Coverage
• ►provided by Amwell at no cost for employees
• LinkedIn Learning
• ►Provided by Amwell at no cost
• Rewards and Recognition
• ►Employees will be eligible to participate in Amwell’s recognition program, Bucketlist
• Service Anniversaries
• ►Employees will receive recognition and points via Bucketlist for service milestones
• Annual Bonus
• ►Employees will be eligible for Amwell’s Corporate Performance Bonus Program
• Referral Program
• ►Employees may be eligible for a referral bonus for referring candidates to open role

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