Opportunity is here


Senior Data Analyst - Hybrid in Worcester, MA - 2208689



IT, Data Science
Worcester, MA, USA
Posted on Saturday, May 18, 2024

Opportunities with Reliant Medical Group, part of the Optum family of businesses. Join a community-based, multi-specialty, physician-led organization where you will work with talented peers on a common purpose: improving the quality, cost and experience of health care. Here, we focus on delivering the best patient care, rather than volume. Through innovation and superior care management, we support patients and your well-being as a team member. Join a team at the forefront of value-based care and discover the meaning behind Caring. Connecting. Growing together.

The Senior Data Analyst is considered a highly valuable and sought-after resource, working almost exclusively in a self-directed, less structured fashion on more complex issues. They are seen as a valuable, often advisory, resource and subject matter expert. This position will primarily support our Health Equity initiative.

Primary Responsibilities:

  • Works with minimal guidance, except for on tasks with the highest degree of complexity, and frequently acts as a resource for less experienced team members by coaching, guiding, and providing feedback
  • Possess the ability to assess and interpret customer needs and requirements and works to identify solutions to both typical and atypical requests and problems
  • Creating specifications to bring data into a common structure, creating product specifications and models, developing data solutions to support analyses, performing analysis, interpreting results, developing actionable insights and presenting recommendations for use across the company
  • Queries various data streams to generate routine and ad hoc productivity, capacity, utilization and quality reports and profiles, as well as analyses to support evaluation of business opportunities and issues
  • Prepares and distributes accurate high-quality service line and provider specific profiles to track performance against Triple Aim and other corporate goals In conjunction with the department leaders, provides feedback to providers or others regarding performance and data trends
  • Creates and uses business intelligence, data visualization, query, analytic and statistical software to build solutions, perform analysis and interpret data
  • Responsible for the management and manipulation of mostly structured data, with a focus on building business intelligence tools, conducting analysis, performing normalization operations and assuring data quality
  • Partners with stakeholders to understand data requirements and develop tools and models such as segmentation, dashboards, data visualizations, decision aids and business case analysis to support the organization
  • Produces and manages the delivery of activity and value analytics to key stakeholders
  • Leverages subject matter expert views in the design of their analytics and algorithms
  • Provides models and reports risk-predictive tools to support risk stratification
  • Ensures accuracy and integrity of all information included in reports and analyses
  • Consistently audits and quality checks data and reports to ensure consistency and quality
  • Helps analyze, investigate, explain, and interpret, within all domains of population health and provider analytics. Also works to identify, research, and validate significant data ‘outliers’. Follows up to resolve issues where necessary
  • Uses pertinent data and operation information to identify and solve a range of issues related to population health and provider analytics
  • Provides data to department leaders to support their work with academic institutions and other experts in research and development of Population Health programs and is a resource for providing explanation and information on the topics of productivity, capacity, utilization, quality and other population health topics
  • Maintain current documentation of all routine processes in central location
  • Prioritizes and organizes to meets deadlines for routine and project related work
  • Adheres to all established policies regarding confidentiality of patient information
  • Complies with health and safety requirements and with regulatory agencies such as DPH, etc.
  • Complies with established departmental policies, procedures, and objectives
  • Enhances professional growth and development through educational programs, seminars, etc.
  • Attends a variety of meetings, conferences, and seminars as required or directed
  • Performs other similar and related duties as required or directed

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 3+ years of relevant experience in data reporting/analytics
  • Proficient with Microsoft Excel, Word, PowerPoint, etc.

Preferred Qualifications:

  • Experience with SQL, Access and BI tools such as Qlik Sense, Tableau, etc.
  • Demonstrated analytical skills
  • Demonstrated ability to develop and present creative approaches and solutions to business issues
  • Proven excellent communication, interpersonal and organizational skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.