Opportunity is here


Clinic Referral Coordinator

Anthem Blue Cross & Blue Shield

Anthem Blue Cross & Blue Shield

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Posted on Saturday, September 16, 2023

Position Title:

Clinic Referral Coordinator

Job Description:

Clinic Referral Coordinator
Remote, within 50 miles of an Elevance Health Location
Hours: Monday - Friday, 8 am - 5 pm PST **Must be able to work PST time**

CareMore is a proud member of the Elevance Health family of brands, offering clinical programs and primary care options for seniors. We are a team of committed clinicians and business leaders passionate about transforming American healthcare delivery. As a Clinic Referral Coordinator, you will be responsible for the completion and submission of appropriate forms for patients whose health plan requires authorizations and referrals for services and/or treatment at a facility other than that of the referring physician.

How you will make an impact:

  • Educates and assists patients with the authorization and referral process, referrals for specialty care or treatment, and additional clinical testing.
  • Enters authorization into the portal scans and ensures accurate completion of authorization and referral forms.
  • Submits completed prior authorization forms to the appropriate Utilization Management department.
  • Maintains logbook of all authorizations and referrals submitted.
  • Assists patients in the scheduling of appointments with the specialist or facility to which the patient has been referred and scheduling transportation, if necessary.

Minimum Requirements:

  • Requires a HS diploma and a minimum of 6 months of experience processing referrals/authorizations and/or working knowledge of the referral/authorization process; or any combination of education and experience which would provide an equivalent background.
  • Bi-lingual (English/Spanish) required in most offices.

Preferred Skills, Capabilities, and Experiences:

  • Knowledge of medical terminology, plan specific guidelines; ICD-9 and CPT coding.
  • Preferred candidates will be bilingual.
  • Medical experience.
  • Familiarity with making referrals and authorizations
  • Certified Medical assistant and/or Clinical experience.
  • Call center experience.

*** For candidates working in person or remotely in the below locations, the salary* range for this specific position is $14.23 to $ 25.62

Locations: California; Colorado; Nevada, Washington State; Jersey City, NJ; and New York

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Job Level:

Non-Management Non-Exempt


1st Shift (United States of America)

Job Family:

ADM > Office/Admin Support

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.