Company Description

Amwell digitally empowers payers, providers and innovators, enabling an ecosystem of care that spans across in-person, virtual and automated care.

Amwell provides a leading hybrid care enablement platform in the United States and globally, connecting and enabling providers, payers, patients, and innovators to deliver greater access to more affordable, higher quality care.

Amwell believes that hybrid care delivery will transform healthcare. The company offers a single, comprehensive platform to support all digital health needs from urgent to acute and post-acute care, as well as chronic care management and healthy living.

With nearly two decades of experience, Amwell powers the hybrid care of more than 55 health plans, which collectively represent more than 90 million covered lives, and many of the nation’s largest health systems, representing over 2,000 hospitals, have access to Amwell solutions.

For more information, please visit Amwell.com.

Brief Overview:

The DevOps Engineer will play a key role in maintaining and improving the Amwell Devops Team. The platform incorporates a wide variety of features in providing world-class telehealth solutions through scalable web APIs, video Infrastructure and other technologies. This role requires working closely with the members of our engineering and operations teams, building and maintaining production environments in AWS and other Cloud Solutions.

Core Responsibilities:

• Build and maintain data platform infrastructure and data pipelines on AWS and other Cloud Solutions
• Participate in implementations, upgrades, updates, patches, enhancements, and customizations of the analytics systems in the data ecosystem
• Write scripts to automate deployments and server management
• Assess and make optimal use of cloud platforms and technologies, especially Big Query and Redshift
• Improve the performance, security and organization of data assets
• Monitor and improve the performance, efficiency, effectiveness, and orchestration of our analytics systems across the data ecosystem
• Troubleshoot/Debug production issues
• Ensure analytic systems have the necessary controls and compliance standards (such as HIPAA) regarding data access, data security, data sensitivity and data confidentiality

Qualifications:

• 3-5 years experience building and maintaining production environments in large-scale AWS/GCP enterprises.
• 3+ years of practical experience with the following components of AWS: VPC, Redshift, S3, IAM, RDS, Step functions, Lambda
• Proficiency in Analytics Architecture and Data Querying
• Experience with and understanding of networking concepts and Internet protocols
• Production experience developing, configuring and supporting monitoring systems, alerting and analytics
• Familiar with source control tools GIT
• Strong troubleshooting, Problem Solving, QA skills
• Demonstrated ability to work as part of an integrated team, as well as independently.
• Strong interpersonal and relationship building skills conducive to team building.
• Effective communication with the local and remote team members

Job Level: P4

Working at Amwell:

Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.

Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.

Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community.

Amwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are!

Additional Benefits

• Medical Plan Coverage provided by Colmédica
• ► 100% paid by Amwell for employee coverage
• ► 50% paid for spouse or dependent coverage Life Insurance
• Plan Coverage provided by Pan American
• ► Paid 100% by Amwell for 12 monthly salaries
• Hybrid Allowance
• ►311,850 COP provided by Amwell
• Paid Time Off
• ► 20 days of Annual Leave
• ► 4 Mental Health Days
• ► 1 Day of Service/Volunteering
• ► 1 Day for Birthday (taken within birthday month)
• ► 1 day of family day per 6 months
• Maternity Leave 18 weeks
• ►paid by Amwell Paid
• Parental/Paternity Leave 2 mandatory weeks + 4 weeks
• ►paid by Amwell for a total of 6 weeks paid by Amwell
• Mental Health and Resiliency
• ► You have access to Calm at no cost
• Virtual Second Opinion with the Cleveland Clinic Coverage
• ►provided by Amwell at no cost for employees
• LinkedIn Learning
• ►Provided by Amwell at no cost
• Rewards and Recognition
• ►Employees will be eligible to participate in Amwell’s recognition program, Bucketlist
• Service Anniversaries
• ►Employees will receive recognition and points via Bucketlist for service milestones
• Annual Bonus
• ►Employees will be eligible for Amwell’s Corporate Performance Bonus Program
• Referral Program
• ►Employees may be eligible for a referral bonus for referring candidates to open role